Cityscape Residences

"Outside of the view and some of the property amenities (when they’re not out of order), it’s definitely been a very chaotic, poorly communicative experience. From faulty appliances to resolving them, I would never recommend this community to anyone. While they have been transitioning through an acquisition, there has been literally no team in the office (on site) to assist in anyone. Their new corporate team doesn’t answer emails or seem to take concern as many of us send emails with zero communication in response. Additionally, they sold an idea of organized electric vehicle charging which has been a disaster as well. Do yourself a favor and take a look around downtown before selecting this property."

"amazing views, amazing amenities, terrible management. One time I lost my keys and one of the staff members got mad at me because she had to make another one. Ma'am it's your job. You know who you are. Security is MID. Heat doesn't work properly. Tubs get dirty quick & overfill along with sinks. Have to go downstairs everyday if you want your food deliveries. 6 months lease option was the best thing I could have ever done. Overall, three stars saved them from a one star because theyre pet friendly, the views, amenities and the cleaning service is quick. Look into moving at the adeline!"

"Do not move here! They have a SERIOUS internal problem of packages going “missing”. I have multiple instances and have lost thousands from their staff stealing. One of the front girls signed for a package from christian louboutin and it magically “went missing” after SHE signed for it. Another package was delivered directly to my door - and UPS showed a picture as well as cityscape showing video footage of it being delivered - but they then said they “cannot show anymore footage due to privacy” to show who stole it! Clearly it was one of their own or they’d be showing who stole it! On top of that - the elevators are always slow or broken, my fridge broke while I was out of town because they don’t upkeep the appliances and I lost hundreds of dollars of groceries, the list of terrible things about this place goes on and on! Avoid at all cost."

"I've been a resident of this community for a year and have been extremely satisfied with the customer service and overall experience I received during my residency. Natasha, the Assistant Manager, has always been extremely welcoming and helpful during our interactions which is something I've always appreciated. The entire staff has created a very memorable experience with their positive attitudes and dedication to the entirety of the community. As someone who works in the Property Management industry, it is clear this team is an asset to this company. I ultimately decided not renew and move to a different location to be closer to my work but I am absolutely going to keep this community in mind for the future."