Classic Collision 14850 North 83rd Place, Scottsdale, AZ 85260

"I have a secondary car that needed some work done before I sell it. The receptionist is terrible and should not be working as one. Tried to get an appointment last May and she was like I don’t know you can come here. I took my car there and again the receptionist had no idea what was going on but thankfully Seth was there to help. He gave an accurate estimate and was very helpful. Seth took time out of his day to go through what needed to be done. I was fine with the estimate but Seth told me that he did not have the parts but someone would call and schedule something as soon as they got it. No one called and I travel a lot and as this car is not used it was not an urgency, till I was in town again. Called back this week and again the receptionist was rude. I was like what can I do to move forward and get the work done and she was like our labor rates have changed so I can’t guarantee you anything and I’ll ask Seth to call. I was like Seth already made the diagnosis and gave an estimate, can you not just update the labor rates and proceed. Also I don’t care if the labor rates have gone up. I just want to get this done while I am in town so what are the next steps. She said I’ll let Seth know and hung up. And guess what no calls. This is the first time I have seen a shop that does not want your business and is rude to you when the customer is ok with the charges and wants to proceed. Called another body shop and everything was smooth. Seth was very nice though and thank you Seth for trying to help"

"Had a nightmare of an issue with our insurance company but we are so grateful that the vehicle was left in the hands of Classic Collison - Seth specifically. He constantly kept us in the loop with updates during the month that our vehicle was there and we really couldn’t have asked for a better experience with, him all things considered. Thank you Seth!!!"

"This body shop is top notch. I had my drivers door and fender repaired and painted here and you would never know it was done. It is hard to find a shop that can mimic original craftsmanship, but they do. Seth up front was a great help and my technician/painter (Steve) was AMAZING. I can’t recommend them enough; it usually takes a bit longer to get on their schedule, but they’re worth the wait."

"I've now used Ric's twice for my Tesla, once for warranty work and recently for chipped paint from a door ding. Both times they were quick and did quality work. For my most recent visit they gave me a quick estimate and scheduled me for their next available appointment two weeks out. Their service was worth the wait. Everyone I dealt with was super friendly and I got text updates throughout the repair process. When I picked up my vehicle it had a very minor scratch on the door and the manager immediately took it back to the shop to have it completely washed and buffed the scratch right out. Overall excellent service, communication, and work. No complaints at all."

"I have used Ric’s 3 times all within the same year, just had bad luck with other drivers and a tire hitting me. Each time I was beyond impressed with the quality of work done along with the customer service. I wouldn’t hesitate to come back and wouldn’t go anywhere else for car repair. Thanks for fixing my Audi and Benz back to new."