Walgreens

"The service is awful. Using their drive up window is like having root canal without any Novacane, painful. Going inside is not much better. So you pick your own poison sitting in your own car for a half hour online or go in the store and wait about 20 minutes in line. It’s a bad place to go when you need an RX filled. Stay away unless you really want to test your own patience."

"Do not schedule vaccines here, staff is incompetent and will have to re-enter all the info you filled in to schedule the appointment. Should be fast and not take 15 minutes to get checked in."

"Very disappointing experience at the pharmacy. I am a physician in town and have checked on many pharmacies in Tucson. This was particularly bad. Long wait line at pharmacy, surly employee who checked me in for a scheduled vaccine appointment. Another long wait for the actual vaccination. Spent more than an hour waiting due to inadequate staffing. My wife spoke to a manager who kept repeating that she had no input regarding scheduling. Note: I saw this same manager interact with another customer. She was officious and surly (much like the pharmacy employee mentioned earlier). Other pharmacy employees could not respond to questions regarding wait times. Two were questioned (they were together when the question was asked) but seemed pretty inept. They did not even know which vaccines they were giving. Overall, lots of excuses, little expertise, very questionable competence."

"Kudos to the new pharmacist! He vaccinated my entire family today for the new COVID and flu, and administered the first dose of the shingles vaccine. The pharmacy was crazy busy, just a crush of people lined up inside, at the drive-thru, and the phone ringing non-stop at the pharmacy, but the staff handled it well and with smiles and he led the way. Thank you for protecting me and my family today!"

"●●You all need to understand that●● it's not always their fault when you don't have your medication. They can not summon Voldemort to make it magically appear from the manufacturer. I saw so many complaints about that in the reviews, and it's ridiculous. You guys need to stop being so mean to the staff. Did they personally create a deficit of medications in this country? No. We did. I'm sorry to rant, but I've seen customers yell at these nice employees, and it makes me sick to my stomach. It needs to stop. It gets so busy at Walgreens at the pharmacy that it reminds me of my old job at a fast food drive-thru. I just want to say that the entire staff does an OUTSTANDING job. They have to juggle so many different tasks, all while impatient customer glare and sometimes yell at them. The employees always politely explain why its taking so long and that they are doing their best. I know how hard it is for someone to make you feel like you aren't even human, and you have to smile while you just get crapped on because someone is a psychopath and lacks all human emotion. You are all appreciated! ❤️ Thank you! Also, the employees working in the store are always super nice and laugh at my dumb jokes! Very helpful."