Jem Auto Repair,

5019 E 29th St, Tucson, AZ 85711, United States

"This is the most unprofessional work place I’ve ever been to. My mom has dealt with this guy for years the past two years he’s been untrustworthy, claims something is broken and fixing it then to have the same thing brake again. He guarantees the work is fully done but then doesn’t put bolts on the radiator so it can then break down on us again. Said he replaced bushings and never did. We’ll never go to this mechanic again and I suggest you don’t either. So much money put into things that don’t get actually fixed."

"Fantastic place. I've had my car fixed here many times and it's always done right the first time. Be sure to call and schedule major repairs in advance, as the owner only works 4 hours a day from 8 AM to 12 PM. He will need a few days notice so he can schedule your vehicle for repair."

"Eric has become our family's go to mechanic ever since we found out about his shop. He has literally been doing auto repairs for decades, so he's a every experienced guy and knows what he's doing. His prices are fair, and will offer ways to save a bit here and there if you're on a tight budget (which was my sister's case when her AC went out this summer). He will also charge below blue book for some repairs, as he knows how to get stuff done quicker than the average mechanic would. Most repairs he backs up with a 1 year warranty, which is nice for the added peace of mind. Now, I myself do enjoy DIY repairs, but when our Tucson summer comes around, or a repair is a bit too complex for my current skill level, it's really nice to have someone I can rely on to get the job done properly and without feeling scammed. Perhaps only minor downside I can think of (to make this review as full and honest as possible) is that, since he runs this business all on his own, getting a hold of him over the phone can be a bit challenging at times. He also does not have any business email address. But he does always return calls and messages, so you just have to be a bit patient in this regard. Also, if you arrive and no one answers your knock at the door, just drive around to the back. His garage doors are always open during working hours. Bottom line - well deserved 5 stars!"

"Amazing work, quick and efficient. Great ideas to keep the prices down. I’m doing all my renovations to keep my car running and looking like new. :-)"

"I wish this was a good review but this place is horrible. I took my car in to get the wheel bearings don't on the front. I got them done at a pretty expensive price but was told by a frieend he was great. After about a month I got the same noise and tried to take it back. I was told no its good to go. Took it to another shop and was told the bearings were pressed all wrong. I ask jem what happened and was told nothing is wrong. I went to the new shop and guess what....all was good. Do not go to this shop, he will do bad work and leave you hanging!!"