PacSun 3111 West Chandler Boulevard, Chandler, AZ 85226

"I purchased a gift card and I gave it to my granddaughter and when she went to use it they said it had already been used. Clearly it hadn't. My daughter-in-law spoke with the manager who was nice but unable to help. Her and I both tried several times to call customer service who continually hung up on us. We have been nothing but courteous. We never could get through so it was not resolved."

"Got 2 pairs of shoes for under 50 bucks. Thats a good deal in my book."

"I got rung up by a very professional guy when I purchased my gift card. However, I had to move over to his register from the one I was in. Why? Because, the first girl that was helping me purchase my gift card was sucking on a ring pop and wiping her lips off with her hands and then touching the card I was about to purchase. I got a new card and watched her put it back with the rest. Ive worked in retail for 20 years. Managed at Nordstrom for 12 of those years and we were just trained to be professional and to use our common sense. Especially during the last few years, cleanliness is crucial. Aside from the mere fact that she thought it was cool to just eat at the registers and think nothing of it, is astounding. I would just train employees better. Last guy that helped me did it right. That’s why I gave 4 stars."

"The store is layed out nicely. The people were all busy doing things that needed done. Unfortunately, the clientele is not any where near respectful of the store. The Store deserves a good rating."

"If it was possible to leave a review with negative stars, I would. EVERY time I shop with pacsun (for my daughter) there are "issues" getting a refund for returns. Even though I have receipt and tags still on unworn items. Today's excuse was "we're having trouble with our machine giving refund to cards but we can give you a store credit." I e already ordered items I needed online because the store doesn't have enough inventory. The girl nor the manager could figure out how to do it. I bet if I wanted to buy something they could figure it out. Here's an idea, maybe open the drawer and give me CASH. ‍"