Brooks Brothers 4976 Premium Outlets Way, Chandler, AZ 85226

"I wish they would reopen more stores but at least we have the one in Chandler. Everyone was so helpful. We couldn't have asked for better service."

"Both workers were extremely helpful and very friendly (even though I didn't arrive in fancy clothes). They treated me kindly and we're very patient with my lack of fancy clothes knowledge. They helped me pick out shirts and ties and gave me general pointers on dressing well."

"My husband really loves Brooks Brothers dress shirts. Even though he continues to wear out the elbows over and over, we replace them because he loves them. The staff was super helpful and willing to check for different sizes and products for us in the back."

"This is definitely the best customer service I’ve ever had!! OMG HOWLL was Amazing! Solved all my worries instantly with a smile. I flew in From NY and my suit was super wrinkled and I lost my tie. I was in desperate need of a Steamer and a Tie because the wedding was the following day. I expressed my dilemma to Howll and he immediately told me not to worry he will take care of it. Got the wrinkles right out and found the perfect tie to match. God bless him and I hope Brooks Brothers Can Clone him so the world can experience HOWLL’s amazing Customer Service."

"Although the shop is the usual (somewhat good) quality of Brooke Brothers, the customer service is sub par, as another review has found. The three customer service people were polite but clueless about fitting, quality, and subtle details of products. Shop on your own here."