White House Black Market

"I was completely ignored here ! 10/6 around 1:30 pm 2 women working neither mumbled even a hello ! Was in there for a good 10 mins they couldn’t be bothered . Wondering if it was because I was dressed in active wear? Wanted to try things in but syllabi just purchase online so they don’t get credit"

"Had he most pleasant experience while shopping here the other day. Everything was well organized and fitting rooms were clean. Their sale items were affordable and their sales people were friendly and extremely helpful. I was having a hard time picking out dresses and they went out of their way to make suggestions and sifted through the racks to find my sizing. I left very happy."

"Staff so friendly! I enjoy coming here!"

"When I first moved to the area, this place was awesome. The staff was nice, helpful. This was 3 years ago. I hadn't shopped in store for a while, sometimes my size is hard to find, but I was at the mall and decided to check things out. I was in the store looking around for 5 minutes, not greeted or acknowledged, until I got to the clearance section, where an associate rudely crept up behind me and asked if I'd ever shopped with them before. Really? Not all of us dress up to go shopping. Its more of a chore, so why would I? Whatever, I eventually had someone take my selections to a dressing room. No one checked on me either, but the old bat in the other dressing room was getting all kinds of help. Maybe they are simply ageist at this location, or just rageingly ignorant? Hmmm. I didn't bother straightening up my dressing room, like I usually would. Clearly I'd been marked as a nothing. I took my sweaters, which were full price, btw, to the counter where the associate snidely took my number to find my account. Only after she pulled my account and saw I had Silver status, did she treat me like a human being. She started complementing me on my selections. B$#@! Please. It's not like I wanted any special treatment, but when I choose to shop locally and support my community, instead of shopping online, I expect to be treated as a person, not just something a sales associate has to "power through". Oh yes, your job is so hard. Remember local people support even chains, and without us going to locations to shop, your job will be gone when we choose online shipping distributorships instead."

"The day before taking my engagement photos, I had not found anything to wear. I walked in, laughed, and said "I need something that makes me look good!". I explained my specific limitations and issues with other dresses, and the ladies went to work immediately to find something for me. They offered me 10+ different dresses, and guessed my size correctly immediately as well. My fiance thought each one was better than the one before, and I walked out with two very nice dresses. One of them was on sale, so between that, the overall sale, and the sales ladies showing me the promotions - we spent less and got more. All in all, the best experience possible!"