ASICS 4976 Premium Outlets Way, Chandler, AZ 85226

"My partner ordered a pair of shoes from the ASICS online store. Unfortunately, when they arrived they did not fit well. She was able to return the unworn shoes at thos store the same day they arrived instead of shipping them back to ASICS. The staff was very helpful, and when a different style running shoe was tried on and found to fit exactly as she wanted, the staff member matched the online shop price. Their excellent customer service and good selection, as well as fair pricing, will bring us back for shoes here!"

"Jesse knows her shoes and she was such a delight to work with. I am a new fan of ASICS shoes because of her. I told her what I was looking for in a shoe and she knew exactly what shoe to show me. Very grateful for her and thank you Jesse for all your help today. Sorry for the crying babies lol thank you and you are amazing! If you need a good workout shoe go see Jesse at this location!"

"Usually I hate getting new shoes. Not today. First time I visited this place & I received great customer service. She went over and above to help me find the perfect shoes. Very pleasant experience."

"I found the prices to still be at fair trade prices. Most varieties did not reach very far back - they were fairly current models. Staff was pleasant. They pointed me to sign up at the ASICS for a one time 10% discount."

"Do you want your shoes to be riddled with manufacturer defects, the company to not care about you nor honor their 1 year warranty? Then Asics is the company for you! After spending almost $300 on 2 pairs of shoes, you’d think some decent customer service and warranties would come along with it, but nope! Shoes are failing and have defects in the same exact spots on both shoes. The defects are large rips in the fabric and it just looks trashy to wear the shoes, as well as embarrassing to the company having put out this product. Pretty sad because these were comfortable shoes. Contacted the company within the year warranty, they asked a plethora of questions, It took me a while to find all of this information and I guess that put me outside the warranty period. They responded by saying I’m outside of the warranty period, even though my first email is clearly within the warranty period. Pretty gross and scammy if you ask me! Plenty of other shoes to try out and ethical companies to give my money to who honor their warranties and respect their customers. Shame on Asics!"