Walgreens 7877 East Snyder Road, Tucson, AZ 85750

"Vanessa gave me the worst customer experience I’ve ever received at a retail store in my entire life today. I came in to pay a bill using Kubra EZ pay, and had to wait for a manager since the cashier was new. The cashier instructions were generated from Kubra and were right next to the barcode I presented to them. Well after waiting for the manager she says she doesn’t know what to do and then walks off to help another customer leaving me and the cashier to figure it out. After another few minutes of waiting I’m now very irritated. She’s now telling me that they don’t accept KubraEZ pay and she wants me to prove that they do. I tell her it’s gonna take a few minutes and ask if she’s gonna walk off again. I ask why I need to jump through all these hoops as the cashier directions are clear and then she asks me to leave because I’m being rude, that she thinks I’m a scammer. Well this scammer will no longer be spending 50-100$ every single week at this store ever again."

"I continue to have such a great experience with the store staff and pharmacy staff. Frances and Jana are wonderful. The pharmacist on duty is always thorough each time. They are very compassionate with questions to medication. Everyone is helpful and I never had to wait too long for medication. The store staff is very customer service oriented and ready to assist."

"I wanted to give 5 stars, everything here is great. Until I got my passport photos taken - they were rejected by the passport office. I you are running a passport photo service, shouldn't this be the one thing you know??"

"I’m only leaving 3-stars because the pharmacy is grossly understaffed and leaving 5-stars won’t help them get more people, which is what they need. The people who work here know my name and have my stuff pulled before I even get to the register half the time. They are friendly and do the best they can with the resources they have. The employees really are incredible. It’s disappointing to see how hard they have to work due to staff shortages. I hope they see this and know how much the community appreciates each of them!"

"Use to love this place but the pharmacy is really deteriorating. They are understaffed and chaotic. They are now giving Covid tests through the drive thru but since they only have one lane, you can wait a good 20 minutes while they get all the paperwork and kit together. There reaction is to shrug."