Venezia's Pizzeria 5057 East McKellips Road, Mesa, AZ 85215

"Ordered one full order of medium and one full order of honey hot and was given two full orders of honey hot. Being 9 months pregnant and craving Buffalo wings all day to come home and not have Buffalo wings was a bummer"

"Pizza service is outstanding, super nice people, the location is rad, the roof is good, and environment is totally hipster cool. Got ten pizzas to feed 25 people they had the pizza done in a fast way, I was super surprised by how efficient they were."

"This is a bipolar review. There will be elements of extreme positive and elements of extreme negative. 1 star means I wouldn't choose to go back. 5 stars means I like it and will return - even though nowhere near truly perfect. We ate here several years ago. I barely remember it. Something about it made it a place we just didn't decide to continue to patronize. Daughter recently had it at a friends house and really wanted to have it again. Cool. Placed order 16" extra cheese order online - smooth. Showed up 3 minutes after claimed completion time. Told it would be 5 more minutes. Watched several folks arrive and leave with their orders. I assumed they just ordered online before me. 20 minutes later was told they "lost my pizza" with an apology. As a result, they voided my ticket, restarted the pie and made me a free large cheese as well. Two free pies! Cool! The customer services response was exquisite. More than an apology... free + extra free food. I was already formulating my 5 star review in my head. I've included pictures of the large and the extra large. These pizzas sat on my front seat stacked on each other for 1.5 miles/3 minutes. Worth noting that my seat has transported 100s of pizzas, and this has never happened. Nothing got dropped, the two boxes were in contact with each other 100% of the time. The XL was a runny mess. Not a pizza pro, but this looks to me me that they rushed the bake. Not sure if you can see it, but there is standing liquid in the cheese void, and the thin crust was a little underdone in the center, but charred at the edges. Both pies were cut by someone with a crazy dull cutter or the upper body strength of a chicken plucked clean of meat. Not a single cut made it all the way through the pie. Each piece had to be ripped unceremoniously from it's neighbor. The XL was completely unmanageable. Impossible to tell where most cuts were. Good news? Pizza was decent. Unfortunately, it wasn't phenomenal, so the 1 star is going to stick at this time. Not sure what it was - maybe a little too much sauce and really greasy, but it didn't "wow" me. It's not bad. I was hoping for magic. Had the XL not been in this condition (it's a total nuisance to try and get a slice out of it without completely recutting it), it would have been a 5 star review. Thanks to those working their butts off on Labor Day, and hats off to the manager that comped the order and gave a bonus. I'm really sorry I have to write this review. From a customer service perspective, this place is phenomenal. From a quality perspective, this place is pretty inconsistent."

"Wow! Am I impressed! We ordered two pizzas and one of them was supposed to have mushrooms on half. It didn’t. We let them know of the mistake and they totally apologized, made us another pizza, let us keep the mistaken pizza, and gave us 3 sodas! So we left with 3 pizzas and 3 sodas. They totally know how to make their customers impressed! Props to these employees for their kindness and customer service! The pizza tastes great!! Love the thin crust. I would highly recommend this establishment!!"