Suarez Tires,

4929 South Park Avenue, Tucson, AZ 85706

"I had a tire with about 10,000 miles on it and a pice metal right in the center of the tire. I spent an hour a Big O, and they still wanted me to buy a new tire. I said, put the tire back on the rim, and I would find another place to repair it! I took it here to Suarez, and he said sure, no problem, and I was in and out in less than 15 minutes. I left him a good tip and will be doing more business with Suarez Tires in the future."

"The owners are so nice and friendly. I want to just go back and visit them even though I don't have a tire issue anymore. Prices are very affordable and they help you out best they can when ya don't have much money. They get you in and out real fast. Thank you for great customer service."

"Cannot recommend enough! They were the only ones in town with the tires I needed, service was prompt and the guys working were polite and hard working. The woman working the office was just as kind and efficient. I’ll definitely be returning."

"My wife took 2 of our cars to Suarez for 1 used tire replacement each over the last 3 months. Yesterday I did some work on the cars which required me to remove the wheels. All of the lugnuts on Car #1's wheel that Suarez worked on were way overtightened, however I was able to remove them without too much damage to the lugnuts/studs. All of the lugnuts on Car #2's wheel that Suarez worked on were way overtightened as well, and 2 out of 5 were stuck on to the point they could not be removed. I know sometimes overtightening can happen depending on if the technician is in a rush or not and if they use a torque wrench or not. So, I brought the car in immediately to give Suarez an opportunity to make it right. The person in charge simply pointed to their signs which clearly say, "We are not responsible to damage to your vehicle". What great customer service and ethical policy for a small business to have! After exchanging some words, they basically told me I was on my own and they would not help me out at all with the stud replacement or issue a refund. So, I had to snap off the 2 seized lugnuts/studs (see photo) and buy new ones and replace them myself which took all afternoon since I don't have a hydraulic press at home. From reading other reviews it's clear the owner wants constructive feedback; here it is: To the owner: 1. The person in charge said they do not use torque wrenches at your shop and only use impact wrenches. I would suggest using torque wrenches, as only using impact wrenches will likely lead to overtightening which can damage the lug nuts, studs, and rotors. 2. I would suggest accepting the time-proven fact that using impact wrenches on cars everyday will inevitably lead to damaging some of the cars' studs and lugnuts. If this does happen, own up to it and make it right by replacing the stud or paying for a replacement stud at a shop that does this type of work."