GameStop 2025 12th Avenue Road, Nampa, ID 83686

"Went here with my bf around 2pm on 1/11/24 and the door was locked. We were confused why until the guy let us in after walking towards the front while zipping up his pants. After he gave a quick greeting he went behind the counter onto a video chat with some loud obnoxious girl who was using the most inappropriate language. I’m pretty sure he had the door locked because he was doing weird stuff and didn’t wanna be bothered but it was honestly super unprofessional. It made us leave quickly as I felt beyond uncomfortable. Won’t be back and will be filing a complaint with corporate."

"BEWARE: ALL SALES ARE FINAL! IF you buy anything here for your kids for Christmas or any other reason, note that you will NOT be able to return OR exchange OR get store credit. My son purchased a $45 headset with his own cash. Took it home, opened the box, tried them on, and decided that he wanted something more expensive. Brought them back the next day (Brand new in the box) to exchange for the $100 set and the answer was "NOPE". ALL SALES ARE FINAL! No credit, no exchange, no nothing! They stated that if the tape wasn't peeled from the box, maybe they could take back but highly unlikely. Mind you we just spent $600 on a PS5 here 2 weeks ago (Which I now regret) Sad to say, I try to support local brick and mortar stores, but when I can buy online for the same price and it comes to my door the next day and there is no question on returns....the decision is easy. WONT BE SHOPPING HERE AGAIN!"

"I came in today and meet Scott and he was amazing on helping me get the best deal he was friendly and I will definitely be coming back this store has amazing deals on everything"

"Just stood in line for 30 minutes as the second person in line just trying to ask a question, had to leave before I even got helped cause they were more focused on people’s trade ins than answering a simple quick question"

"I have no words for the experience I just walked out with. I traded in my PlayStation 4 pro and 6 games yesterday (28August) and ended up getting $100+ dollars for and was persuaded to renew my pro membership which actually hurt me contrary to what the individual working stated. Because I ended up receiving a shocking value for my trade in, I decided to by a nice keyboard for my computer only to come home and find that the keyboard didn’t even work in the first place. Today, 29 August, I spoke to the morning worker who said to bring said keyboard back with receipt and they would kindly fix the issue. Once I walked in the afternoon worker looked at my like I was some sort of mouth breather confused out of my mind. He walks back into the room and calls the same employee I dealt with the night before, Christopher, and proceeds to tell me there’s nothing they can do knowing he/they sold me a product that didn’t work. Shame on this store, shame on the worker CHRISTOPHER, and shame on this company for telling the players “we would love your trade ins, anything else is your issue” Thanks for stealing my PS4 Pro and my games and essentially telling me to go kick sand."