Fairfield Inn & Suites by Marriott Wichita Downtown

"Absolutely disappointing. Read the great reviews so we thought we would give it a try. Service was awful, some staff is not friendly, stingy with bath towels, dirty sheets, dirty toilet; just don't do it. After taxes it's almost a $200/night, not worth it. Only thing good was the location. I planned on extending the stay for another night but after the awful service at breakfast, I can't wait to check out. There was a hair in the eggs, which the nice young lady did replace. But then they ran out of waffle mix 15 minutes before it closed. After making them aware, my child waited for 20 minutes on them to bring more. Finally, I asked the kitchen staff if they were still bringing it out to which a different kitchen woman said, "No, breakfast is done we're just letting you guys get what's left." I said "Alright, next time if you could just let us know because my child was standing here waiting for twenty minutes." Her lovely reply was, "Well, I'm telling you now." If you like hairy eggs and rude staff go for it. We will never be returning."

"Great hotel, friendly staff, very clean. Tammy at the front desk is an asset to the team! Not only did she help me, but while I ate breakfast, I could hear her being so friendly and kind to other guests."

"A family member was at St Francis hospital, and I needed a place relatively close. We had stayed at this location, previously, and a family member booked it on a 3rd party app. When I got to the hotel, there was an issue with the booking. Tammy G. quickly got me checked in, at a better rate, and straightened out the issue with the booking app. When I discovered that I was without my suitcase, they gave me complimentary toiletries, and offered any assistance they could to help me. When I needed to extend my stay, LaKara efficiently took care of it. Scott assisted me with a last minute check out and cancellation of the remaining days of my reservation, when my family member was unexpectedly released from the hospital. Throughout my stay the staff were very friendly, concerned, and helpful and I couldn't say enough how much this meant to me. The location is great, close proximity to downtown Wichita, Century II and Intrust Center. I enjoyed the well stocked breakfast buffet each morning. There are large meeting areas, where groups could gather. I didn't use the pool or fitness center, but it looks to be well equipped. The parking garage, while not attached, is right next to the hotel, and I was glad to have covered parking. I readily give this place 5 stars, I wish I could give the staff even more, they really went above and beyond what I was expecting. Thanks!"

"There is a very nice outdoor court that has a real fire pit. This facility has one of the best continental breakfasts that I have experienced. If you have an extended stay the house keeping is on point. The view is very nice after dusk when the towns lights come on. The bathroom was very spacious as well. This by far has to be one of the best motels I have stayed in. But be cautious with the mess you make I had take out and spilled my strawberry soda and used a hand towel to clean the mess. And was charged $10 on my card for the replacement for the hand towel. So knowing that I would be cautious with the provided items."