The Grove Hotel

"My experience at the Grove Hotel was decent, but there were some downsides here. I was shocked that the rooms did not have a microwave. There was also very loud maintenance on one of the 3 elevators, which was very annoying and it prevented the elevators from working in a timely manner. The room next to mine was also cleaned very loudly around 9pm which I was surprised about. The room was clean though and the amenities such as the restaurant and bar were nice."

"This was my first-time visiting Boise, and your hotel. It was a great experience. The restaurant and gym were exceptional. Your front desk staff and maid service staff were very friendly and helpful. I appreciated the shuttle to and from the airport."

"Honestly, your place needs a renovation and does not impress all the way around. I've traveled across the country to multiple hotels. East coast Comfort Inn and even a Super 8 were much better equipped. I think you should have a mini bar and several other simple amenities. Especially you being listed as a four star hotel."

"This review will be both positives and negatives. First the positives - The staff at The Grove Hotel were exceptional, friendly and very professional during our entire stay. They did an excellent job! The room was spacious, well-appointed, clean, and very comfortable. As for the negatives, the excessive noise from the hockey game was annoying, disturbed our quiet and was very disappointing. Why was there no information that an event of this type could be an issue? The next disappointment was the lack of elevators properly functioning and we needed to access our room on the 8th floor via the stairs. Lastly, we prepaid for reserved parking in the underground garage only to be turned away on Saturday evening due to the spots being sold to hockey fans. Is this common practice to accept money for reserved parking only to deny this service to paid customers? This was the first and last time we will stay at The Grove Hotel and we will recommend other nearby accommodations to my business clients who frequent Boise. This is a poorly managed hotel. Respectfully, Mark J."

"We were greeted by very pleasant ladies at front desk. King bed very comfy! Quiet fir sleeping. Delicious beakat just downstairs. Love being able to walk to places in downtown. Only issue...hard to find parking. So many reserved spaces."