Saint Alphonsus Elm Clinic Urgent Care 315 East Elm Street, Caldwell, ID 83605

"I did not feel any interest in the doctor to find out my daughter's illness. I left disappointed and probably with a big bill."

"Saw Johnson Duncan & he was very good. So was the X-ray technician. This is my go to urgent care, have been seeing them for years."

"I just transferred to a new insurance company and had never used an urgent care facility before. After obtaining a list of available facilities in my area, I opted for St Alphonsus Elm St facility. The staff was friendly and registered me quickly. After a short wait I was seen, diagnosed and out the door. My prescription was waiting when I arrived at my chosen pharmacy and the treatment worked."

"I came in last Saturday. My throat was extremely sore. They checked for strep , it was negative. They sent it somewhere to get further analyzed and said they would call in one to two days to let me know , never heard from them . Worst part though was the doctor did not check my ears . (At that time my ear wasn't hurting) Seems prodigal to check ears when coming in for a sore throat. My ear started hurting really bad so on Tuesday I went to my primary doctor and found out I had a bad ear infection. This was one of the worst things I have ever gone through. Had he checked my ears , I could have started a antibiotic on Saturday, , , not Tuesday. Finally started to feel better on Thursday! I will never go to this place again. I only write this in hopes that if others go in to get their throat checked , that maybe they can check the ears also , I wouldn't wish how I felt , for anyone!!!"

"Long wait time in lobby as well as once you are in a room. They run with 2 PA's on duty. The clinic itself is very dated and old. The staff is friendly enough but long long wait! Oh the PA we saw was 27 years old so not sure of the experience in the office. But he did get us over what we were being seen for so I would say efficient care."