Rite Aid

"great customer service and the pharmacy is very welcoming and is very nice"

"Great service at this pharmacy. Much quieter and quicker than target or Walmart with extremely considerate staff. Thanks!"

"My father and I went to the pharmacy at 11:50am to fill a prescription for myself, as I had just been discharged from the hospital for a major surgery and my care team wanted me on a pain management schedule as soon as possible. By the time we arrived at the pharmacy, the script had been sent over an hour earlier. We were told by the tech that the script would not be filled until after lunch, at 2:00pm. My father asked to speak the pharmacist and he was incredibly condescending and rude. He kept cutting him off and talking over him when he asked questions about the process for filling a narcotics script. Then, the pharmacist just decided to walk away, and he and the technician refused to come back to the drive through window to answer any more of our questions about the medication and a time frame. They both decided to completely ignore us as we repeatedly asked for them. I understand that filling narcotics prescriptions takes time, because there are a lot of hoops to jump through, and I can understand the pharmacy being short staffed and behind on filling scripts, but the complete and total lack of empathy and respect for customers is deeply alarming. Also, the refusal to do their job and the fact that the pharmacist and technician both felt that they were entitled to completely ignore questions about medications and timing is disturbing and unsettling. How many other patients and customers have they been ignored and mistreated for them to be so comfortable doing this? My parents and I have been using this pharmacy for over 20 years, (even moved from the old location to the new location!) and now I am seriously considering switching to another pharmacy because no company should ever tolerate their employees treating customers and patients like this. If anyone is looking for a new pharmacy, I would advise against this one, especially until this issue is resolved by management."

"Was really upset with our visit. The only reason 2 stars was because the manager I spoke to was very kind. I got there 5 minutes before their lunch and was trying to use the drive through because it was a quick pickup it wasn't as if we were putting in an order for a fill it was already filled and ready. There was 1 car before us in the line by the time we get to the window it's 1:28 so we think no biggie it will be a really fast transaction instead they turn around close the windows turn off the lights and leave. I went in to talk to a manager because I was kind of upset, then I wait 30 minutes for them to reopen, when they reopen I noticed they went to the driveway before dealing with someone who was waiting patiently in line. Not gonna waste my time anymore with this store might as well spend the extra hour driving to the one in meridian."

"My daughter had just had surgery and on the way home with her I stopped to fill her prescription. I was there a little before 1:30 and there was a customer in front of me. When I got to the counter the tech took the prescription and told me to come back after 2:00 because they were closing for lunch. First of all, I was there before 1:30. Second, my daughter, just out of surgery and needing her medication, was in the car waiting. He just said, 'we close for lunch' and asked if I would prefer to come back the next day...seriously??? I repeated that my daughter was alone in the car and needed her medication...he just shrugged.... Amazingly lame customer service.....I am not impressed."