Millie Grace & Linked Permanent Jewelry 2959 North Eagle Road, Meridian, ID 83646

"Brooke did my permanent bracelet today and she was wonderful! She made us feel so welcome and was so easy to talk to. My bracelet turned out perfect. Thank you!"

"me and my sister came for my birthday and it was a great experience, the lady was super friendly and helpful. they have so many great options"

"Went in with my best friend for permanent bracelets and had such a positive experience! Welcoming environment and cute jewelry. Will definitely come again!!"

"Went with my best friend and had an awesome experience! Great environment and customer service, and the jewelry is ADORABLE. We left the shop already planning to come back for more!"

"Terrible customer service. My boyfriend and I bought a bracelet each to celebrate my birthday. Matching heart chains with each others initials on a gold charm. Went back a month later because my chain got stuck on something and stretched, misshapening the hearts and making it way too big for me. Woman at the counter was on the phone and had me wait ten minutes while she finished her conversation. When she was able to tend to me, I let her know I was looking for a trim and reweld. She immediately got defensive with her tone, emphasizing that because it was my fault "for not being careful with my jewelry", that they were going to charge me the $10 fee. I had known about the fee and confirmed I was aware, but her tone was a great turn off. She got to work, but had to undo my bracelet three times because she wasn't being careful about the orientation of my charm. The conversation was horrid too. First she laughed at the fact that my boyfriend had a heart chain, and when I pointed out that he was the one who chose it, defended it by saying that men typically don't go for something so feminine. Okay? Mine did lol. Then in reference to the charm, asked if he had my initial on his bracelet. I said yes, and she said, verbatim, "Well, at least if or when you two break up, you can just switch your charms"...???? Not clever, and not funny lol. Incredibly unnecessary and at this point my mood was incredibly sour. I paid the $10 and left as soon as I could. My bracelet has since gotten caught on a branch and stretched out once more, incredibly easily for having only had it three months, I might add. But I will NOT be returning. If I ever need to step into this shop again, it'll be far too soon."