Pick-A-Part Jalopy Jungle

"I'm by no means a regular customer, but on occasion, and rarely I have an hour during business hours to stop into a wrecking yard. It was like many other times I have visited, usually pretty well organized and people were friendly enough. It was when I left that everything changed. All I can say is one better watch the clock because no warning is given to people in yard when this yard is closing. Depending on how much later you finally leave the yard, you may find someone yelling at you and very rudely telling you to drop what parts you have on the way out. My regular job involves needing to stay open until people leave and while I have frustrating nights, there is no reason to yell at customers. I was past 4 pm on Sunday. I can understand cashier tills being closed and the need to get home. Yelling and acting this way to people isn't good business. Check the times because you might even get locked in is all I am saying. My reply to the response: I think I am fair in making this experience known with the full admission that I missed the times. People need to get to their families. I too have had to miss time with my own family being at a job past closing time. It wasn't my intention to be over. It is my intention to raise awareness to a deeper problem and that is what warrants yelling and continuing to yell after being informed that they don't need to get angry with someone over an accident. While signs are posted, other yards I have been at have PAs and I have apologized as I do here for being there past the allotted time. I don't have much time to be there in the first place, but I do care about other people's time. Please consider that there are more situations than just that of those who work at a place. I will leave the star and will say the gentlemen that was working the counter was courteous despite the yelling in the back drop. Thank you for what it takes to provide such a service though, I do appreciate the effort it takes."

"So I kept my original post but also did my update on the bottom because I am so pleased with the owner. I called Wednesday 1/31 to have them pick up my truck to junk it spoke with Miguel he offered me $450 I wrote down then and everything he seemed so nice said they would pick it up on Friday. I heard nothing waited till late called they said oh we will pick up Saturday late afternoon. Nothing I called. The guy who answered the phone was soooo rude said you aren’t a priority we will pick it up when we pick it up I thought wow rude. I called back Miguel answered. He was super nice apologetic and said I’m so sorry we will pick it up early Sunday morning I reconfirmed th e price of $450. Which mind you called other places could’ve gotten $400. They finally picked it up Sunday morning. I came in today on Tuesday the 5th and went to give them my title they wrote the check out Miguel wasn’t there. He so lied to me he only gave me $350 the guy at the counter said tough was rude he said you can take the truck back if you want. Uh I can’t tow it back. Only reason I had to get rid of it is I don’t have anywhere to work on it and the resources to do so. It’s been great truck and I was on a time crunch to get it running. I have worked with jalopy jungle for many years and never been treated so badly and so rude. They got a truck that needs some things done to it that could be a $3,000 to the right person and I got measly $350. I just want done what’s right and to not be lied too.I will have to say I am now pleased thanks to the owner for personally calling me and talking to me and making the situation right he was so kind to me. I will definitely go back now thank you again for your kindness it makes a world of difference."

"Great staff! Had a few questions they were able to help me out with and I got the part I've been putting off ordering. Really one of my favorite places and I could just go there to look at cars and trucks all day."

"I love to go here when I get off work early and can looks for parts for my car. It just feels nice to go in and do stuff yourself and leave not hurting the bank too much. Always a good time, and always have a large selection of gen 2 Subaru outback’s for me"

"This junk yard has EVERYTHING with so many car/trucks/vans & SUVs! So much fun walking around today finding rare car parts."