PetSmart 1157 East North Avenue, Belton, MO 64012

"Called this petsmart today to ask if they had a specific food in stock for our dogs. They told us they were out of stock. Decided to go there anyways to check and lo and behold they had over a dozen of each flavor in stock! When asked about it the older gentleman laughed while the other admitted that they didn’t check if they had it until they hung up the phone and said they had no way to call back. This is food for our dogs which is pretty important. To just lie bc you’re lazy is completely unacceptable! And to laugh when confronted about it….these people don’t deserve their job."

"I recently visited PetSmart to purchase supplies for my furry friend, and overall, it was an okay experience. The store provided a wide selection of pet products, from food and toys to grooming essentials. The staff was generally helpful, assisting with locating items and answering basic questions. The grooming services offered were convenient, and the checkout process was efficient. However, the store layout could be more organized to enhance the shopping experience. While the store seemed clean, it could benefit from more frequent restocking of popular items, as some shelves appeared a bit empty. Prices were reasonable, and there were occasional discounts available, making it a budget-friendly option for pet owners. In summary, PetSmart is a decent choice for pet supplies, offering a variety of products and services. With a few improvements in organization and stocking, it could provide an even better shopping experience for pet owners."

"I will typically stop here to get my dog food either to or from work when needed(once a month) . It's always clean and welcoming. The only issue I've ever had is the wait time when checking out. It can be longer than expected, but that could be timing/ staffing, to customers being difficult at checkout. Definitely will keep buying my pet products there for the convenience and presentation of the store"

"I take my goldendoodle here to get groomed. The staff always does a great job. The store also always has the best toys and accessories ."

"The staff is friendly. I was greeted when I walked in the door. The groomer took good care of my senior dog. She was tufting so much that she looked Grey. Nice to see her black fur again."