J.B. Hunt Transport Services, Inc. 615 JB Hunt Corporate Drive, Lowell, AR 72745

"Was given a load through my company and it was supposed to get me home to my family. Broker calls me while I'm driving down the road thirty minutes out from my delivery, asking for an ETA. Instead of giving me an opportunity to get to my destination and assess the situation. Which involved me grabbing an empty trailer and driving almost two hours before I was sent another load by my company only to realize the broker must have snatched the load off of me after he got off the phone because I refused to be all up in my phone trying to give him an ETA. The complete disregard for other humans from this man is unbearable and I cannot believe he gets away with this stuff. As a company driver he shouldn't be calling me and expecting anything from me while I am driving, that is the fleet managers job to give the broker an eta. But instead they harass us and do us dirty because we are inhibited of answering their questions because it is literally against the law to be on our phone while driving in order to give them an eta. Please STOP calling the driver's at this point."

"First they had me add some items to my insurance which doubled it to 2400 a month then told me to stay in the Chicago area for a better load so they cost me about 3 to 4000 then told me I can't haul for them because of some kind of security issue and they won't tell me what it's all about the guy on the phone was a real jerk. The onboarding protocols are completely backwards and cost me a lot of downtime and a lot of money I should take them to small claims court for this. I probably will."

"I would have preferred to give them 0 start. I am a carrier who just finished moving a load from them, I ended up 4 days with their load in my truck under the snow, with no extra fees like agreed on. JB Hunt representative agreed on paying Layover for 3 days and he will send new Rate con after delivery. I made delivery and they did not pay what they agreed. Their customer cancel all deliveries till snow pass but they cancel same day I was supposed to make delivery, which was Friday and I picked up load on a Thursday. When I arrived to receiver early AM, they said no we canceled all deliveries today. How is this my fault? This is just unprofessional, unethical, ridiculous, lack of everything and please don't reply back saying to call, I already did with no solution, still not getting pay my layover."

"I was looking for the no star, none available so I had to accept the 1 star. Do NOT waste your time applying to the Lowell, AR location! There is a click of people there that are the only ones that get to stay, all the rest are called when their "assignments ends." I started there through a temp service. I am almost finished with my Bachelor's Degree and I was so excited, thinking I possibly had found my home till......I trained, was working, doing an amazing job, and a few chicks kept sending me messages through teams and posting remarks about me. I endured harassment to the extreme! If you are not lesbian, white, a drama queen, and love to talk about others and spread rumors then you will NOT last here. One of the ones bothering me attacked till I finally asked her why she kept being on my back. She waited till the other manager came in (a nosey lady that wasn't even our manager/ head of the click) and told her. I was not questioned or asked what had been happening. No one cared!!! I got let go before I even went in on that Monday. My manager is always too busy watching videos of other females dancing and in bathing suits to even care about her team. The customer service dept needs a clean out! The revolving door needs to be stopped! You need EDUCATED LEADERS & MANAGEMENT to make a change in that place. I was doing an amazing job, minded my own business, took on extra work, and completed tasks that were given to me as fast as I could. YET that was not good for their little click. Now this company is reaching out looking for candidates to work for them. I wish I could tell all the soon-to-be graduates to run and never look back when it comes to JB Hunt!"

"Drivers were friendly, fast and helpful. The company was easy to work with. They kept in communication with us and provided reminders for delivery day. The showed up on the earlier side of our delivery window. The driver found our remote location easily. Driver was able to navigate our long, narrow, and bumpy driveway. They set up our couch fast and took trash with them when they left. When setting up our delivery, their online portal for entering your needs was very clear and allowed us to put in unique information as it pertained to our home and delivery needs."