Kum & Go

"Fast and friendly service. Never fails to have a hot snack in the warmer. Stop on by and get you a slice of pizza to keep you going on a hot day."

"This store is constantly busy, but every time I go in there and Nate is working it’s a good experience. Nate is always telling a joke and keeping the mood light which is appreciated. Thanks Nate for keeping the line moving and atmosphere chipper!"

"Place is always out of fountain drinks it’s always messy they hardly have any product always out of stuff! Lines are long gas pumps always fail place needs to shut down and put a Casey’s‼️"

"Already reported to Kum & Go CR. Here to share with you my experience: ====v==== Today (June 30th 2019) I went to the Kum & Go (#0399) at W Pleasant Grove Rd and N Bloomington St to load Amazon Cash to my account. I entered your business and politely informed the cashier I wanted to do so. However the cashier who identified as Allen could not accept my request. Rather than understanding what the Amazon Cash program was, he quickly steered himself clear from listening to my explanation of how it worked. He then said Kum & Go only loaded Visa cards (some other programs I’m not aware of). He claimed he could not follow what I said, even scanning the barcode with the scanner, without first hearing it from the store manager, who was later identified as Joe. I asked him since I probably wouldn’t come back the next day, if he could write down the names and contact for me. In the mean time I was trying to search on Amazon’s website if the location #0399 was participating in the program. As he went back to write down the manager’s name (he seemed to forget), I found out the location was shown on Amazon’s webpage. If by then it wasn’t disturbing already, that the cashier lacked training, what happened after was incredible. I showed Allen the map, where it listed the store as Kum & Go at 978 W Pleasant Grove Rd, Lowell, AR 72745. The response from Allen was, word for word, “IT APPEARS TO BE OUR LOCATION” but as I asked if that was a YES or NO (what did he mean by “APPEARS”?), Allen got very impatient and said he could not do it at night, that I might be a scammer. Allen apparently also accused me of possibly manipulating the Amazon website map when I showed him the store location on the map. I was shocked!!! How could him possibly call me, a customer who so far did nothing but asking for a service, a scammer without proof! I might be causing a line behind me but I already turned back and apologized to those customers, while Allen was looking for the manager’s name. I tried to defuse the situation and showed my driver’s license to the cashier, and instead of receiving an apology or compromise from him, I got the same answer. He did say something like “of course I knew you are a decent man” but that was not an apology for the scammer accusation that came out of nowhere. If this is what Kum & Go employees were told to do when the manager was not in a store—2/3 of a day—it’s better I take my business somewhere else. ====^==== This place deserves a two-star, never tried the pumps but the store was smaller than other Kum & Gos. I would rate the cashier as zero. So you've got a 1."

"Terrible clerks here! As I'm standing in line next customer to pay the clerk decides this was a good time to change registers and leave my line unattended! Extremely disappointed with this treatment so I left the items I wanted to buy on the counter and left. Will never return again."