CVS 7907 State Line Road, Kansas City, MO 64114

"The worst customer service I've ever had. You will stand at the pickup counter while 5 or 6 employees just IGNORE you, going about their business. I'm happy to say I've transferred my prescription and will never have to go there again!"

"I used to have all of my scripts filled here and shopped in store frequently. I had to switch pharmacies to be able to actually fill my scripts. I tried shopping in store again today and they refuse to actually check people out. I don't pay to shop somewhere to provide free labor. I won't be back."

"I went to pick up my meds that were ordered 4 days prior just to find my prescription still wasn’t filled. Then was told they could fill it but I couldn’t wait in the drive for a few minutes (even though no one else was in line waiting. That I’d have to park and come back. Apparently Lindsay, the pharmacist, is more worried about being the “line monitor” for the drive through than doing paid job and help customers. On top of being closed on the weekends and closing early every night. If you value your time and health the please go elsewhere"

"the big lady in there will make you feel so uncomfortable & watch you the entire time your in the store. she’s no help when your looking for a item, but on your back every second your there. do not shop here! they’re understaffed & the energy there is completely off!"

"While the staff at this store are nice, it is very difficult to get a prescription filled on time (even when it's on an auto-recurring refill schedule or after repeatedly requesting a refill through the phone prompts). You cannot get the pharmacy to pick up the phone and the regular staff are no help. I'd use the CVS app, but it often has technical difficulties so it's not a helpful substitute either. Take your prescriptions elsewhere."