Branson Tri Lakes Property Management

"Put in a request back in December about a corner cabinet guy in the kitchen that’s been broken since December the last tenant put a spice cap underneath somehow fell down and as I was turning it around to get something out or retrieve something it broke and I noticed there’s a lot of mold in there too and also one of the cabinets next to unit six is coming loose from the wall in the ceiling put in a request to fix have that fixed haven’t heard nothing yet and I’ve been smelling mold coming out of the closet where the hot water heater is"

"These people are an absolute joke. If all you want is a roof over your head, they can provide that. However, they will not fix any issues nor return your calls. Stay Away - In fact - RUN!!!!"

"No. Save your time and money- Do not let these people scam you. My roommate and I moved in about 7 months ago and all seemed fine. Though a few days into the move we found mold growing on the ceiling next to the laundry room. So I put in a maintenance request and it was canceled and when I asked why they told me it was because they told us there was mold before we moved in- which was 1. A lie 2. The place shouldn’t be listed if they knew mold was growing in that unit. It took a different authority figure to email them and have the maintenance come cut a hole out of the ceiling and repatch it, not even treating the mold. Fast forward 3 months ( not including the over 25 scorpions I’ve found crawling all over the place after all of the pest prevention ) the mold grew back in the same spot and was spreading. I put in another maintenance request to have somebody solve this problem ,because this air is not good for me let alone anyone to breath in, they ask me to supply pictures and then I get no response for a week. I left a voicemail and sent two emails to the leasing office with zero response. So we had to alert someone else what was going on and they sent an email (no response ). The only thing they did respond to was when my roommates parents called the office. They then told us they they would send repair guys out as soon as possible but at this point it was just a joke. The repair guys acted to my face as if the mold wasn’t a big deal, but once I was on my way out the door to head to work, one of them asked the other “ is it still that bad? “. It should have been taken care if correctly the first time. So my roommate and I decided to leave because of how unprofessional, rude, inattentive, and frustrating this company is. I hope they shape up one day and don’t screw over anybody else."

"On our 5th year of renting thru these guys while we save up for a lake house. The first few years were kinda rough, response to problems wasn't very quick. but I have noticed this past 2 or 3 years they've become better at responding to tenant requests. Lots better. So I wanted to at least leave a positive review that they're clearly trying! Thanks for this!"

"From a business owners perspective, working with them has proven impossible. When they don't want to pay you they will claim that you must have the wrong billing address, even when you confirm on more than one occasion that you, in fact, do have the correct address. This company is dishonest. ...RESPONSE TO YOUR REPLY. I have been dealing with you folks for over six months on this. I have the records to prove it. All the while the poor folks at your property have not been getting the consistent service they deserve and are paying you for, because your company can't get their act together. I send a bill to the address you give me. You pay it in a timely manner, and you get the service you pay for. I know how billing works. Been doing it for a lot of years. Pretty simple."