910 Penn

"Aside from some plumbing issues I enjoy my apartment, which is why I feel the need to update my review. Krystal and Sandra were always quick to make sure things were fixed and I appreciate that. The neighborhood is clean and close to downtown, building is clean, and they are doing some necessary repairs to the building and plumbing."

"My experience with this complex is very unprofessional, the staff has a nasty attitude each time myself or others reach out to this leasing office. When asked to speak with the supervisor of the leasing agent the information was never given. The apartments themselves are beautiful, but the entire staff needs to be replaced. I personally would not recommend anyone to lease from them until things change with staffing within."

"I am so upset to have to write this review, especially because I was so excited to move here 5 months ago. However, ever since doing so I have had nothing but terrible experiences, treatment and service. I really recommend you do not move in to this building, look for other options like I am right now. To summarize, I’m just going to list some of the things that I’ve gone through besides unresponsiveness from the leasing office: -One of my tires got stolen from the building parking lot, they said they saw it happening on the surveillance camera but refused to share the video with me. -The apartment upstairs had a big leak and came down to my unit, I immediately reported it and had to reach out every day for 10 days for them to acknowledge me. My furniture suffered damage and there was a six-foot long crack on my ceiling that they just didn’t want to fix until I asked over and over again. They finally sent someone 2 months later. -My car got stolen off the building parking lot. I filed a police report and they asked me to get footage from the surveillance cameras. For a second time, they’ve refused to share this with me. -When I moved in to the apartment, the unit wasn’t inspected or cleaned appropriately. There are still a couple of power outlets that are not working since despide maintenance requests. I can keep going but I’m not going to do so. I should’ve done my homework and research this place before moving in. Oh well.."

"~2.5 year lease. The pipes were in need of overdue repair. Air vents were dirty at move in, same with appliances and grease in kitchen. I moved into a cockroach infestation. I witnessed one laying an egg sac in my kitchen. During the winter, I watched as water poured out of the ceiling and flooded lower floors. Witnessed a kidnapping outside my window. Never had a functional bedroom HVAC unit and was told it would be repaired my entire stay for it to only be addressed after I move out. Broken hvac was band aided by a hideous in air unit which leaked all year and often smelled bad. Fitness center which was advertised became entirely inaccessible. Nightmare neighbor when I first moved in. Could hear entire conversations through the wall. There is an older man who lives in the building who LIVES in the lobby and stares at you and watches you constantly, to the point an impression is left of him in the lobby couch. Heat has gone out during winters as well as hot water access. We once had to vacate over this for some up to a month and a half. The two stars I leave are for Crystal and Sandra who have tried to help me my entire stay. You will need a water purifier and air purifier. Cheap rent and beautiful view."