Hotel Indigo Kansas City – the Crossroads, an IHG Hotel 2020 Grand Boulevard, Kansas City, MO 64108

"Be aware, they can decide to charge you extra based purely on the feedback you provide. I stayed for 2 nights, no complaints about the room. A week after my stay, I left feedback saying I parked near the back of the hotel, and they charged me an extra $60 for THINKING I parked in a valet lot. They did not review security footage to see, they simply charged me. I will never be staying here again, due to management's decisions."

"Very well done! Rooms were well decorated and the furniture was very comfortable. They had soft close slides in the shower doors as an example of the attention to detail. Beds were great. The breakfast was even great! Very well done "whoever owns this place"!"

"A good downtown location about a mile to the conference center. The staff is great but the offerings are slim. Breakfast was pretty sad most people ended up leaving to get something else. The pillows were fantastic!. Street parking was very available on the weekend. And lower level rooms can be very loud."

"Room was comfortable, location was great. Room was street level and the curtains didn't close tightly so we had to compete with a street light from time to time. The weekend desk was terrific, very helpful and friendly. The gentleman at the front desk on Monday morning left something to be desired as he wasn't as helpful, friendly or engaging."

"Stayed here a while back. Nice from afar but had to change rooms 3 times due to uncleanliness. The first room had parts of a blunt and ashes that my toddler found. The other rooms had hair on the sheets AND towels. Room looked cool because of the tall ceilings and unique layout but overall just not a good feel because of the lack of cleanliness. I took a baby wipe across the bathroom floor to swipe up some hair and it was black. The floors hadn’t been mopped in quite some time…"