Red Wing - Springfield, MO 1707 South Campbell Avenue, Springfield, MO 65807

"Fantastic customer service. Needed replacement boots to better fit me and they were extremely helpful in getting me what I needed. Greg and Dan both were super nice and got me set up with the boots I have now. Thanks Redwing!"

"I love my boots. My last purchase in Oregon the tough toe started to fall off. Never had that happen before. The store team in Springfield had my size and swapped out my boots with tough hard on my new boots. I buy a new pair every year. This is why I’ll never buy anything other than Red Wings"

"I went in to find some better insoles and they helped me right away! Took scans of my feet and suggested some insoles based on that. I put them on and immediately felt better! They took the time to answer all of my questions! Very polite and helpful!"

"I was just in the store, I tried to bring them business and didn’t get a hello or anything from the staff. They didn’t say anything to the person I brought with me after 5 mins. I have spent over $1,000 in the store over the last few years getting work boots, well I will definitely not be bring them any business in the future as that was embarrassing. Customer service is simple, figure it out or fail."

"Went to the store and was told my king toe boots were discontinued. (Job requires black shoes) Had a digital catalog sent to me looked though it and went back to the store. Found a pair I liked, needed wide so paid for them and put them on order. Got a call a couple days later that they weren't available in 9 1/2 wide even though the computer said they were. Stopped BACK into the store and looked at the boots and got the sense your going for looks and style and not quality and functionality. Left the store frustrated. Stopped back again to settle for a tactical style boots and they didnt have my size in wide. So now i wait for them to show up to see if I even like them. You need to have more styles available in black. The hell of it is the king toe were the best boots I've ever had. Got them after a bunion and hammer toe surgery. Shouldn't be this hard to get a pair of boots. Amazons try before you buy is looking like a quicker option."