Taco Bell

"I got to this every week and order Mountain Dew zero and they always try to give me a different drink which has been no big deal I correct it at the window and they give me the correct drink. Today my husband goes and has to keep telling her the drink because she keeps ringing up a different one. She then proceeds to get an attitude with him and said so what do you want. Once he gets it settled and fixed he goes to the window to pay and a younger lady just shoves his food out to where if he wasn’t paying attention it would have hit the ground and closes the window. He calls Nick the manager on his way home and he was severally rude to him and blamed everything on him because he was frustrated with how they both treated him and it showed in his voice. He never raised him voice or got aggressive with him but kept being accused of it. I called and asked to speak with manager and the guy on the phone says yeah that’s me I’m the boss. I asked him for the corporate number and he refused to give it to me and said they aren’t allowed to give it out and how it’s easy to just google the number. I asked him why they weren’t allowed to give the number out for a customer to make a complaint and he just dismissed my question and kept telling me to google it. I said that wasn’t what I was asking so he said let me google the easy number for you. I asked his name and he said Nick and gave me the number from google which tells me he didn’t know originally. My receipt said Eliza L so I asked him the other girls name as well which isn’t illegal for a company to give an employees first name and he said that legally they can’t. I explained to him that I’m not wanting anything else or even a last name and he said that’s one of their names and this is where I don’t know Taco Bell so if I’m gonna be like that he is hanging up and disconnected the call. I never raised my voice or got made I was simply asking questions and he was rude, dismissive and unprofessional and literally didn’t even care to ask me what the issue was when I can ."

"It is rare that I rate a fast food place 5 stars but this place is awesome. Their staff is always friendly they are reasonably quick at getting food out. They do a great job and they always seem to be busy."

"Drive thru time is too slow! 1/14/24 at 10:30pm. I see 4 employees inside cleaning and 9 cars in line for food. They make the ordering car wait at least 15 minutes next to the mic. Not a good experience. Christopher Manager onsite answer the phone"

"HORRIBLE! First and foremost I asked for a CHEESE quesadilla (due to being allergic to chicken) and received a CHICKEN quesadilla. I called the store to address my concerns in which I ran into a very rude and unprofessional male employee that showed little to no concern even though this is a LAWSUIT (I myself have years in the food industry). When I asked for his managers info he failed to provide saying it’s giving out personal info but was able to tell me his schedule and when he would be at work, what’s the difference?! When I asked for corporates number he proceeded to tell me that location doesn’t have a corporate number (please make that make sense). I will be pressing a legal issue regarding this matter since it seems to be no concern to Taco Bell or their staff."