Guarantee Restoration Services 10550 Outdoor Way, Gulfport, MS 39503

"Edit: as of 8.7.23… I can’t say enough good things about this company.! Adrianne and Kristen. They make their customers a priority. I will always appreciate them! Absolute best service! I have worked with Adrianne and also Cedrick- they are always here quick when needed! They have done a big job for me in the recent past, we were very pleased with the outcome. I recommend them to everyone."

"We have denied their outrageous estimates time and time again. They overbill for services not required based on the damages. Insurance companies are not required to pay for items not related to the damages or above the threshold of coverage. This is definite Do Not Recommend…"

"We were referred to them to restore our house after fire. They ripped open the roof, that wasn’t even damaged, and left it exposed for SEVERAL MONTHS. They had sub contracted out our house to unskilled labors that did HORRIFIC work. They only fixed their screw ups after we lodged a formal complaint with THE BBB. Even then it took months and going behind their work to get it done. Then less than a year later our roof is leaking. Mind you-the fire never even touched our roof and it was perfect before them. $90,000 to have our home in worse condition that it was after the fire. They did send someone to honor our warranty though-so I will give them their dues on that issue. But please don’t use these guys. These are just a few pics of the shotty work. That hole was exposed for months and months and it resulted in ruining the floor. That trim-would you pay for that? They made the whole experience WORSE than the fire."

"Cedrick was absolutely amazing. He made me feel comfortable and informed. He caught an emergency cleanup company that was attempting to charge my insurance for work they didn't perform. Guarantee Restoration is 10 Stars. You can completely trust this company to get you back to life! Thanks!"

"Guarantee Restoration lives up to the name! Absolutely excellent care and service by the entire team. I have had the pleasure of dealing with both Kristen Schmitz and Jacob Ganous! The professionalism, courtesy, compassion, care and concern they have for all clients is unmatched! I would be very comfortable with Guarantee Restoration performing any services required. The attention to details for even the small things goes above and beyond the expectations. Guarantee Restoration makes you feel like part of the family! Thank you for everything and making this process very easy!!"