Hertz Car Rental - Gulfport - Highway 49 HLE

"Staff friendly cheerful and respectful. Eager to assist and goes beyond what is expected of them as Customer Service staff. Staff recognized you by your name which is admirable"

"Stay far away from this shady place. I’m a Hertz gold member so you make your selections online and just go pickup your car. The agent added LDW insurance that I did not agree to and Hertz is refusing to me $250!"

"Be very careful when you book a car in Gulfport because some of the Hertz locations are off airport and it's very difficult to tell that when you're booking your car. You are then forced to take an Uber to get your car. The taxi service in Gulfport is unique if you get certain drivers"

"The workers here were amazing and the price was excellent for the days I needed to rent the vehicle. However the car that I rented had an unusual smell kind of like covered up cigarette smoke and it had been wrecked because the front bumper had clips in it to keep it on. The headlights did not go to the bright position even though the indicator on the dash showed that it was but the lights never changed. Therefore driving it dark in country back roads was difficult to see with no bright lights. The heated seat button for the passenger side lit up it did get warm my mother said but the lights went out like it wasn't on anymore and I had not turned it off. I advised the lady when I returned the car of all of these issues and she said she would document it. I also advised the worker when I picked up the car about the bumper he says he knew it was like that and he had clips in it to hold it on but you could still see the separation therefore I took a picture of it. Other than the vehicle itself with all the issues the staff was outstanding."

"My husband’s job made a reservation for a car specifically at this location and weren’t even given a heads up that this location closes at 5! My husband’s plane landed at around that time, he showed up and the place was closed. Luckily I was in town with him and we went to pick up his rental the next day. We drove an hour to our location in Louisiana and guess what, tire was low. The next day completely flat! My husband changed it to a spare tire only to see that the tire on it was so worn out. We are definitely not expensing a tire on our dime so we’ll get it patched, but these places need to give their cars a full inspection including the tires!"