The Cleanery

"Arrived at 7:40am to drop off dry cleaning before work, google says they open at 7am and so does the sign out front. The employees arrived at the same time as me and told me they aren’t open till 8 despite everything saying 7. They were unapologetic and I’m taking my business elsewhere from now on. Can’t trust il be able to pick up my items if they aren’t there during their posted hours."

"Brought in a white dress with hot chocolate spilled on it. The shop got the dress clean and beautifully pressed for an occasion I needed it for quickly."

"These guys are awesome. We live in Roseburg with no local dry cleaners. We went to “The Cleanery” with some clothes for an upcoming wedding. They did what was needed within a half hour. Great staff and a very nice professional owner."

"I dropped my wedding dress off June 3rd, picked it up today June 17th. I am beyond impressed! My dress had a stain on it for 4 years and they got it out. I highly recommend this shop! They do excellent work and are very professional. Thank you ladies, you made this brides day!!"

"If you value the item you're having cleaned, AVOID THIS PLACE. I brought them my brand-new, $1000 tailored suit to have it cleaned and pressed before wearing it at my wedding. Two weeks before the wedding, I go to pick up the suit and learn that, somehow, they completely lost the suit. It took a couple days to get a hold of the owner, at which point they promised to find it or compensate me. They never found it, so I had to scramble to find something else to wear for my wedding, and to have it tailored in record time. A complete and total nightmare. To be fair, after much haggling with the owner they were willing to pay for the cost to replace the suit. So at least I am financially whole. However, I was of course unable to get the same suit again, and they did not make up for all the pain and stress that they have caused leading up to the biggest day of my life. I almost never write negative reviews of local businesses, but I feel in this case potential customers need to understand the risk they are taking in entrusting their valuable items to The Cleanery. I can't imagine the level of mismanagement that must be occurring for something like this to happen."