United States Postal Service

"I live on W 6th Ave and my mail for the past year has been smashed, broken and crumbled into my mailbox. I have tried to call but, no one answers. Are your postal workers on drugs? This is not okay. Handle packages/ envelopes with care! Don't crumble them and smash them into mailboxes!!!"

"“Please wait while we transfer you to the operator” *ringing tone for 60 seconds* *Busy Tone* The 800 USPS number does not give me an option to speak to any human, and none of the options fit my situation. So now what? I try to call the only other phone number that isn’t the 800 number and it seems the phone isn’t connected or monitored at all. Why is the number listed? Seeing other reviews tells me it’s a running issue. Should be fixed by now. This sucks."

"Abhorrent customer service. USPS was never customer friendly, but a certain customer service person at this branch is ATROCIOUS. I was trying to locate a package that got returned to sender, and was giving them the shipment info. The customer service lady had no idea what she was talking about, had no patience whatsoever, and put me on hold mid-sentence. You don't just yell "it's not our problem" and hang-up on people. I suppose I should've looked up some reviews before calling this place, just to save myself the shock. Avoid this place for longer life expectancy."

"Due to the fire I was told my package will go out to be delivered again however, I called the office so I can get more clarity on delivery time and the person on the phone was ab it rude just by the tone. It sounded as if they did not want to be there. I tried calling the second time and the person hung up the phone (Saying they couldn't hear me). I tried to speak a little bit louder so they can hear me and they decide to hang up. And there are moments where you would have to try to keep calling them until you get an answer.I'm also told that there's no estimated delivery time when it comes down to packages being delivered."