Albany Democrat Herald Home Delivery

"Took money out of my bank after canceling. Ask and unsubscribe 3 times via E link Nothing back, ignored, a nasty E-mail back. Very snotty"

"This is the poorest example of a paper I have ever read. I wouldn’t pay 2 cents for this paper. I can’t believe they can send this out to people and not be embarrassed. It is lacking any local news. I don’t foresee this paper being around much longer if they continue put out such a POOR paper."

"Sadly, they no longer allow the public into this office. I am having an issue with home delivery, but I did receive the help I needed when I stood by the entrance and called the number posted on the door. This used to be such a friendly place. People were always friendly and helpful. I guess they are still helpful, but I did miss the human contact."

"Incredibly poor customer service. Their phone service tells you to cancel online. Their online account management tells you to call customer service. Called back only to wait for 20+ minutes, have the system ask me to rate the customer service agent that I hadn't talked to yet, and then hang up on me."

"I would give zero stars if I could. We didn't receive our paper for months. After I cancelled, they continued to bill me for almost a year. I could not get them to stop. They owe me a ton of money. Do not subscribe."