Creekside Village Apartments 4675 Goodpasture Loop, Eugene, OR 97401

"Well I could have been a new tenant, but I think I'll live somewhere else having read the reviews. Just too many reviews with the same complaints to be dismissed. And just about every response from the company is about as generic, cut-and-paste as it gets. Any company in today's world who doesn't understand that Google reviews are important is behind the times. So if ownership reads this, which they probably won't, they should realize that I'm just one guy, and then ask themselves how many people read these reviews and moved right along to better options? Wonder if I'll get a cut and paste reply...."

"Stay away from this scam artist of a property management. They ripped us off. Lied to us about something agreed upon!! Now we’re in the process of successfully taking them to court. I wouldn’t recommend staying here unless you like to overpay for a failing establishment. Extremely dirty the stairwells look like there from the 80,s if you look at their reviews they have a horrible reputation with everyone!!!! Stay away!! Suing them as we speak!!"

"I lived at Creekside Village Apartments from Aug 2017-Jan 2020. I would not recommend this place. While the exterior looks nice, they seem to put more money into community events and the outside looking good. The washer and dryer broke down numerous times. On one occasion they made me wait the entire weekend to get a replacement dryer because they didn't have staff to lift the dryer to the third floor. Then after waiting the weekend the dryer was replaced with a broken dryer. The washer and dryers I had were old and not working well. The washer was really loud. I actually opted to move to an apartment called Woodlands which has on site (not in unit washer) because the ones I had a Creekside kept breaking down anyways. I also didn't find the office staff very friendly. At times they seemed rude and like I was an inconvenience when I stopped into the office. I felt more like a number than a person to them. The bottom line seemed to be money. You really are paying for the location because it is near the mall and has good walking paths nearby which I enjoyed. My neighbors had an enclosed screen on their porch and would BBQ. I was on the top floor and smoke filled my apartment when I was using my screen door. I told the office staff and they disregarded my concern. It seemed like a safety hazard to grill with a screen around their entire porch. Once when one of their maintenance guys was there fixing something, I asked him about the screen and he said it was against rules but he couldn't help. So I called the front office and they said they would look into it and never did anything. Another issue I had was my dishwasher leaked internally and created mold in my kitchen floor. When I spotted the mold underneath the sink, they ended up having to rip out the entire kitchen floor. AND they tried to bill my renter's insurance behind my back without telling me. Thankfully my renter's insurance didn't pay them because it was their fault for having an old dishwasher in there. They replaced the flooring and dishwasher but I was without use of my kitchen for several days and they did not reduce my rent that month. I had already decided not to renew my lease since the rent kept going up and I wasn't getting anything more. The last month I lived there one of the buildings across from mine went up in flames! They had unsafe people renting and the neighbors had felt unsafe and the management didn't seem to be doing anything about it. It was really scary to be that close to a fire in my apartment complex. I think the management and staff really needs to get their stuff together and care more about their tenants. I would not recommend this place. They have since repainted the exterior since I moved out, but no idea if they actually decided to improve the rest. I also got quite a few spiders inside during the summer and the windows and doors had poor sealing. I recommend Woodland Apartments (cheaper rent, awesome manager that gives out dog treats and treats you with kindness and respect). While the outside of Woodlands is nothing to look at, I prefer better management and the inside seems nicer too. I have never written a bad review on apartments and it took me a while to do this. I think people need to know what they are getting themselves into before they move in. One positive note is that maintenance was fast about repairs, but the problem is you will likely have a lot of repairs and possibly get broken replacements. Also the hot tub was randomly closed and I thought they should alert residents when this was happening. Best wishes on your apartment hunting!"

"It's time to move. Our possessions grew and the baby grew! Our time here was relaxing and we enjoyed that community events were scheduled and it seemed there is a acknowledgement of what is important in our life. We know we will miss the ease of getting maintenance to come fix. It is my first rental in a apt complex and the staff had me pleasantly surprised. We will miss the occasional package delivery and door decorating competitions. We wanted to acknowledge that we see an on going effort to make Creekside Village safe, comfortable and a proud place to call home."

"The location is really nice, but there are a lot of similarly priced apartments nearby. I would not recommend moving here. Since we moved in, there has been almost constant construction, and it has been enormously disruptive. Management does not seem to care beyond getting you to sign the lease. Other complexes also have opened their amenities, while this one hasn’t. I feel pretty strongly it was a little disingenuous to not warn us about their months long construction when we moved in, because it has caused so many problems for us. The 2 stars are for location. I’m sure they will respond similarly as they have for other reviews claiming they communicate through multiple media platforms, and these projects were planned a year in advance. If that’s so, we should have definitely been warned at move in. Recent 1 and 2 star reviews reflect our experiences as tenants. The disturbances (large and small) have been nearly continuous and show no signs or stopping soon. I have never lived somewhere that disturbs residents this much. This week we got a notice they will open our door to paint it, and keep it open for 30 min while we are at work so we have to lock our pet up all day. It’s not one single incident, but the constant pattern of issues that makes me say look somewhere else. It goes beyond occasional issues to the point that not being disturbed weekly is unusual. We had workers set up outside our bedroom window for at least 3 weeks. At 8 am workers were close enough to the blinds I could see their faces through the slats, and the noise was constant. There were multiple days their work was so loud as they worked the apartment walls shook. (this is not an exaggeration). At one point what they were doing caused huge amounts of dust/wood shavings to come through the walls and cover a chunk of our living room. It didn’t ruin any furniture because I was home and saw the wood dust and debris flying down the inside wall and moved everything. Management could have at least checked in with us. Look at nearby complexes. They are similarly priced, some have their amenities open, and you can do better than here."