The Gordon Hotel 555 Oak Street, Eugene, OR 97401

"Really awful communication and weird policies regarding booking rooms for weddings. They refused to communicate with us about setting aside a hotel block or discount code for our wedding guests. When we were finally able to get information from them, they said that their policy was not to set anything up until six months prior to the event. Meanwhile, other hotels in the area were happy to set us up with a discount code regardless of when our event took place. By the time their arbitrary six month rule came around, they were fully booked. We went with a different hotel for our wedding. Besides that, seems like a nice hotel."

"When the great ice storm of 2024 hit Oregon, power was out in large parts of the Eugene/Springfield area. After enduring a very cold night without power, I decided to stay at a hotel(that had power). Fortunately, I was able to find a room at the Gordon Hotel in Eugene. The room was very clean, the bed was very comfortable and most importantly - it had power! While my home was without power for several days and the rest of Eugene had intermittent power outages, the hotel was never without power throughout the time I was there. The staff were professional, friendly and accommodating as I had to keep extending my stay because the power had not been restored to my home. Most businesses were closed due to the power outage and the icy road conditions, but the Gordon Hotel and its restaurant was somehow able to stay open and staffed! In spite of the difficult situation everywhere else, I had a very pleasant stay at the Gordon. I would like to thank the valets, restaurant, hotel and house-keeping staff for their excellent service!"

"I spent 3 nights here during the ice storm, January 2024. The staff was unbelievably helpful and friendly. I would give the valet's extra credit for their service. The spent hours out in the ice scraping and warming cars up, and I never saw or heard them complain. The room was a single king very comfortable and well appointed. There was a pseudo balcony with double doors that opened to a view of the commons across the street as well as 6th Street. That being said, the hotel tavern was one of the few places that was open and had full service. I essentially never had to walk out drive anyplace in the ice because the hotel had everything I needed it wanted. I would like to thank the Gordon and especially the staff for taking care of myself, the guests and the other storm refugees."

"The Gordon Hotel is a hidden gem that offers a truly unique boutique experience. From the moment you step inside, you are greeted with warm and welcoming decor that immediately sets the tone for your stay. The rooms exude elegance and charm, with tasteful furnishings and attention to detail that make you feel like you're staying in a luxurious private residence. Each room at The Gordon Hotel has its own distinct personality, showcasing the creativity and thought put into its design. From the cozy yet chic color schemes to the comfortable beds and plush linens, every aspect of the room is meticulously curated for ultimate comfort. What sets The Gordon Hotel apart is its commitment to personalized service. The staff goes above and beyond to ensure that your stay is nothing short of exceptional. From providing recommendations for local attractions to attending to your every need, their attentiveness and professionalism are truly impressive. The hotel also boasts an impressive array of amenities, including a well-equipped fitness center, a relaxing spa, and a rooftop bar with breathtaking views of the city. Whether you're looking to unwind or explore the vibrant surroundings, The Gordon Hotel has something for everyone. In conclusion, The Gordon Hotel offers a boutique feel that is unparalleled. With its stylish rooms, impeccable service, and convenient location, it's the perfect choice for travelers who appreciate luxury and attention to detail."

"Our recent stay at The Gordon Hotel in Eugene, Oregon, was nothing short of wonderful. From the moment we entered, the beautiful lobby set a welcoming tone with its elegant design. We were pleasantly surprised by the complimentary drinks and snacks offered, a thoughtful touch that enhanced our experience. Although we encountered a hiccup with our room's air conditioning, the hotel's response was exemplary. Their prompt and efficient service was impressive; a friendly manager arrived quickly to assess the situation. When it was clear that the issue couldn't be immediately resolved, the staff kindly offered to move us to another room. We appreciated this gesture, but having already unpacked with our two dogs, we chose to stay put. Understanding our situation, the hotel went above and beyond by offering us a complimentary meal from their delicious restaurant, along with a bottle of wine. This act of kindness truly exemplified their commitment to incredible customer service. The room itself was fantastic, equipped with everything we needed, including a freezer and mini fridge, which were very convenient. Despite the initial issue, the overall comfort and amenities of the room made our stay extremely pleasant. We are already excited about planning a return trip to The Gordon Hotel. The surrounding area of Eugene promises more adventures and fun, and we look forward to exploring it more extensively. This hotel has not only met but exceeded our expectations, and we highly recommend it to anyone looking for a comfortable stay with top-notch customer service."