Goodwill Industries of the Columbia Willamette

"Place is kept up pretty well inside and out. They are a bit short staffed, and the check out lines were a bit long."

"While shopping this store for an M-65 style jacket, me and my girlfriend were approached by an employee with short white hair who told me I was in “the wrong section for my gender.” I was pretty much in disbelief that she would approach us just to say something like that, but continued looking for my jacket. She kept coming back to us and suggesting we look in the mirror, and telling us that the coat we were looking at was “expensive”. A note here, me and my girlfriend are both transgender, but clean cut and wearing nice clothes. This is not the treatment I expect from a thrift store typically, especially not in Beaverton. On the way out of the store, not having found anything worth getting, we walked out the front door and said goodbye and wished a goodnight to the employee coming inside. She had curly hair and at first said “goodbye,” but as we left the curb she shouted “you’re being recorded.” Overall this was an extremely upsetting thrifting trip due to the behavior of the employees. Do not visit this location, you will be harassed by them."

"I always love going to goodwill and giving stuff that I am not using anymore. Friendly and helpful staff here always. They have a big parking lot and there is always someone to meet you when dropping stuff off. I also like shopping here you never know what you are going to find. I have found some really cool stuff here. I highly recommend this goodwill."

"This location can be busy from time to time. I've noticed a spike in consumers coming here to buy clothes then reselling them. You have to do what you need to do, but it feels like it defeats what I consider goodwill to be for: selling used goods to those who lack solid incomes. But to each their own. Lots of great options here. Great shoes, jewelry, and many other categories. Come and check it out for yourself. Advice to stubborn customers: respect the cashiers and other workers here. They're doing as best as they can. Also as of March 10th 2023, employers are still struggling to hire people and retain them. Use your phone or think positive thoughts while you wait in line. Life shouldn't be as stressful as some of y'all make it out to be."