7-Eleven

"Over charge as many items as they can if you don't notice, by anywhere from 50 cents to several dollars. The family I presume running this location now are extremely rude, condescending with zero customer service skills. This is one of our neighborhood market but we will never return. Ive given them chance after, last one being charging my 12 year old son a couple bucks over marked price for a gallon of milk. I hope someone buys these fools out and gets this location back to what it use to be."

"There's an employee that works the night shift and he is very rude and lacks customer service skills. 711 is supposed to have fresh coffee 24/7 and when I go in in the middle of the night he always says we don't do coffee til 7am but the website says fresh coffee 24/7 so I'm calling and filing a complaint against this employee and employer with 711 and the attorney general."

"I bought Vuse pods and they were brown and discolored and when I pointed that out the manager basically laughed at me and told me that she wouldn't exchange it or pull the other inferior product off the shelf "because that's not 7/11 policy" and that is just downright wrong. Intentionally screwing over customers and then laughing at them is just beyond immoral. I will never shop here again and neither will my wife or any of my friends and family."

"Tried to get a bottle of water this morning and the sign on one cash register said “cash only”. It was only on one register so I asked the man if both registers were cash only. He never looked at me, he kept pushing buttons on his screen and just put his hand up like you would to tell someone to stop. He just continued pushing buttons never acknowledging me or what I said or even looking at me. Let’s just say, if you’re going to work in the United States you should at least learn what we expect of customer service. A hand up suggesting I just stop? Really? If your culture is that rude you don’t just bring it to another country and expect to keep your job. Hoping this place changes hands soon or I won’t be back. It’s gone way downhill since the new owners took over. I put my items back immediately and left. I looked from my car since there was still another customer in the store and the cashier hadn’t helped him either. He was still pushing buttons. I’m a local business owner. Isn’t going to be good for business if others ask me about coming to that location. Lol. I’ll refer them to the several gas stations on that street. And no, 7-11 I’m not going to another website to fill out another complaint form."

"7-Eleven should educate their cashiers that when they refuse to give a customer all their change, that is stealing. Oh, and there were a bunch of flies inside, some spill that hadn't been cleaned up very well was attracting them. The ice dispenser on the soda machine had some kind of dried buildup where something had leaked down it."