Big 5 Sporting Goods 1575 Mount Hood Avenue, Woodburn, OR 97071

"Customer service was non existent... Getting help when needed was impossible"

"Very bad staff , very unhelpful, came in to buy a couple shirts and handed them a 100$ bill and the guy flips out on me talking about he’s not a bank ,very rude and unnecessary and didn’t wanna take my money !! I will definitely not be going back ."

"Need to update your store hours online!! Arrived at 9:35am on a Sunday (7/9/22) and waited until 10am when the stores hours posted on the door said they’d open. Otherwise: Good selection, staff was helpful."

"Called on Labor Day to check the store hours seeing as it's a holiday and wanted to make sure before we drove out. The girl who answered the phone sarcastically said it says it on the website before you call and was extremely rude. The girl working didn't have a name tag. Younger hispanic girl. This is around 7pm on September 6th. I asked if they had something in stock and she just said yes without checking. We went anyway. Asked us if we have masks when we walked in , only customers in the store, a year and a half into this "pandemic" with vaccines and we need masks to be alone in a store? Weird. Anyway, after asking and we said no because we didn't have any, Didn't offer us any or say anything else or ask if we needed help finding anything. We found what we needed and went to the register, she completely ignored us and didn't check us out or say anything and waited for the manager to come check us out, the manager was a lady older than her and was nice. The store itself and manager were great but what a horrible horrible employee. Plenty of people need jobs right now, and ones like that don't deserve them."

"When I got in here on Saturday Jan 21, there was a nice lady there and I needed help with shoes, she called the guy that was back in that section and he asked me questions on what I needed and stayed with me helping me out until I found what I needed and fit. Very polite and helpful. Only problem was they were short on some of the shoes I was interested in, but finally found a pair of New Balance that fit and worked. They were on sale also. I would go back here before I would go back to Tigard where I basically didn't get any service."