COACH Outlet 1001 North Arney Road, Woodburn, OR 97071

"My husband and I stopped by at this store today 01/06/24 to pick-up a tote insert that I called earlier in the day to be put on hold. I also want to peruse inside the store and I saw a small canvas purse with kittens on it, I believe it's the Lil Nas limited edition. I was able to find a store associate to inquire if they had it in a different color i.e. blue, green, or black. Another associate came by to also assist and offered to check the back of the store. Unfortunately, the color I wanted was sold out in-store and on-line, which with the holidays season that just came and went it made pragmatic sense. Total time spent in the store plus getting help from the two store floor associates was 20 minutes, which is not bad considering it's a Saturday afternoon. Kudos to the associate that answered the phone this morning and put both colors of the tote insert on hold for me (Sorry I don't remember your name), Kudos to the two store floor associates that helped looked for a different color of the Lil Nas small canvas kitten print, and Kudos to the cashier Veronica that rang my tote insert purchase today and for letting me try the tote insert to see if it fits inside my purse before paying for it. Additionally, Veronica answered my question if they have cat design/theme wallets in-store. Overall, we are very happy with our experience and they left a good impression on both me and my husband. We will definitely come back to shop here again. Keep up the awesome customer service! The tote insert is well-made and built with a better quality than I expected. As for it being priced at $60.00 it has many compartments: 2 sleeve compartments for phone and earbuds case, 2 compartments for a small water bottle, prescription glasses case, or a small foldable umbrella, 1 large snap closure compartment that looks big enough to hold a small tablet, kindle, or a small thin laptop maybe 10 inches or less, 1 small/medium snap closure compartment to put your wallet in maybe a small or medium size wallet, and 1 small/medium closure compartment to hold feminine hygiene products, store receipts, small pill container, car & house keys. In my personal opinion, I really like this tote insert because it keeps my items organized instead of me fumbling around inside my purse : ). Hopefully, this insert tote will hold up for many years to come."

"Great place Just wish they had more selection of key chains and wallets(like they had in the past). But understood if not selling as much"

"I was holding the shopping bags while the wife shopped. No one bothered me or offered help, but I know that was only because they recognized my agony and respected the fact that I had no real purpose other than to carry heavy things. I could tell by the looks of the staffs faces that they certainly would have helped me had I needed it so I do not fault them. Other than being a fish out of water swimming in a sea of purses, bags, wallets, etc., with no responsibility other than to carry things, stay quiet, and to say 'yes, that's a nice one, baby', I fulfilled my duties wonderfully and the store lived up to all of our expectations. We got out of there under $200, too, which was nice. I will be back!"

"I shopped at the Woodburn outlet Coach store in Woodburn Oregon. I had a great customer experience. Customer service associate Anita was assisting me. She had great customer service skills. She was very attentive and knowledgeable."

"Wasn’t expecting the crazy crowd and how there was literally nothing on the shelves. I feel bad for the employees since a great number of customers were just opening any drawers they want."