Rite Aid 2336 North Coast Highway, Newport, OR 97365

"Did not catch the lady's name who worked 1/19 around 11:40ish am but she was horrible. She worked the drop off section. Rite Aid had messed up my prescription and instead of being kind and explaining the process, she was rude. If I could give 0 stars, I would."

"horrible customer service and I’ve been waiting for 3 days to pick up my prescription yet all the other stores in the area are opened. I cannot even retrieve my subscription to take to another establishment that is actually open because Rite Aid will not answer ANY calls."

"We were great promoters of the Pharmacy for many years; prompt, efficient, kindness with a smile. Something has occurred within the last 3 months that has sadly, altered those incredible qualities. This time, very needed diabetic medication has not been filled for a week after being called in by the nursing staff at SPCH. Please increase your staff at Rite Aid. They deserve it."

"Why would anyone in this area go to Walgreens instead of this Rite-Aid? The difference in the service is astounding. We made an appointment for a flu shot at Walgreens, only to arrive at our appointed time and be told that they didn't have any vaccine. They told us they would call us when it came in. Two weeks later and no call. We ended up going to Fred Meyer pharmacy, which was another good experience. But this Rite-Aid was fantastic. We arrived about 30 minutes early for our Covid vaccine appointment and they took us 5 minutes later. The pharmacist and the technician were both friendly and accommodating. They have earned all of our future business."

"I've had a great experience with the Pharmacy staff at this Riteaid until recently. I had called as was requested of me via a text from the pharmacy to update insurance coverage for my daughter. I was speaking with a woman named Missy. She was having trouble billing the insurance and I had asked her a very simple question which seemed to have frustrated her. She became quite rude. When you are working in a retail environment it is important to have some basic interpersonal skills."