Newport Ace Hardware and Outdoor

"The store is kind of crowded with merchandise... The way a hardware store should be. The staff are always ready to help, so don't be afraid to approach them with your needs."

"4 years ago I gave this Ace in Newport a five-star rating because of their customer service. However as of 12/31/23, I have changed to a 1 star. The reason is is because I have gone into this Ace hardware 3 times recently after checking online if an item is in stock, to get to the store and it's out of stock. I asked the associate what would of happened if I had ordered it for pickup in 15 mins . They said when arrived, it would not be here. I am all about small businesses, but this is why Harbor Freight is coming to Newport."

"Kewl place... Very nice place to go. Sometimes they help you and show you where everything is. Great customer service as well."

"Nice employees. The store is small and packed with everything you can imagine for a hardware store. Bought some winter sleeves for my outdoor water line and the freeze came the next day. The sleeves worked! So happy!"

"Couldn't find weather stripping for my RV employees was very unhelpful just showed us what isle it was on but would not help us get the right product the Toledo store employees are more knowledgeable and better customer service"