Jazzy Pets Spa & Grooming LLC 10,800 Morrison Road, New Orleans, LA 70127

"Chi chi has been groomed by Marcella for almost 4 years now. I love her work on my miniature poodle. Chi chi comes home smelling good and groomed to the T. I never had a bad visit EVER! So I recommend her to the fullest"

"If you want your pet to have a cute cut or different look than when you dropped it off, then this is not the place. My dog always looked the same but she was clean with cute ribbons. On my last visit one Saturday she forgot my dog there and she had gone home for the night. When i called her she said she was at home and all her dogs were gone. She had to go back and she found my dog there in the cage and she had not been groomed. I got my dog back late in the evening. She was apologetic, It was a mistake and she did not charge me for the visit."

"It is with a broken heart I'm writing this,my mom dropped her dog off Saturday and picked up a dead dog on Monday. Our family is devastated needless to say. No one called to let her know that her dog had died and no explanation as to how or why. Beware!!!! I can't give this place a star at all. Sorry but can't control my emotions,stay tuned everything is still fresh it hasn't been 24hrs yet. My mom is 70 yrs old and her dog meant the world to her."

"I called jazzy pets spa & grooming to see about geting my dog groom. Before I could tell the owner what day I wanted to make my appointment, she said, the only thing I have avaible is Saturday. I proceeded to ask her which Saturday, the 9th or next Saturday the 16th? So instead of her very stating whic Saturday she has available, She just hung up the phone, which was very rude and unprofessional. I drive from another city to support her. She does not have customer service skills and she does not cater to her customers, the people who are keeping her in business. I will be looking elsewhere to bring my dog, with an attitude like hers, it makes you wonder if she actually treats the dogs like they are supposed to be treated. Will never be back to support her ever again. Horrible customer service satisfaction, just horrible!!!"

"DONT GO TO THIS PLACE! My experience was real bad! I brought my dog there to get a hair cut, there's no pictures of different types of cuts the place has a very bad odor, so I was told I would get a phone call. When I got a phone call I was told to come get my dog it would be $45 I said I'll b there to see the cut before u start because I don't know the difference in the cuts, I was told she couldn't wait on me. I rushed there but when i got there she had a real real bad attitude problem. She told me to just pay before I can see my dog. Me and the groomer got into a heated argument, she cursed me out I cursed her out curse words was thrown all around in front of my 6 year old daughter. She is very disrespectful and rude and don't need to be in business I'm reporting her to BBB as soon as possible. Stay away from this place! She don't deserve not even a star!"