Hampton Inn Shreveport Airport 5226 Monkhouse Drive, Shreveport, LA 71109

"The staff here have been continuously courteous and communicative and helpful. From check-in, to check-out as well as the shuttle to the airport. Every single person I interacted with was very nice. It was greatly appreciated many thanks to them all! The breakfast was also very nice, what I would expect from this sort of place, and more than just coffee, or a couplenof types of fruit out. There were scrambled eggs, bacon, hard boiled eggs, various bread and pastry items. Cereal, several juice options, and the waffle batter / machines."

"I'm sad to share I did not have a good experience with the staff. I had a do not disturb sign on the door and the cleaning crew knocked on my door multiple times before 12pm. I had a teams meeting that was supposed to end at 12pm however it lasted a little longer than expected. I stepped away from my meeting to let her know my meeting was running long and out of my control. I guess she didn't like that and I got calls from the front desk. When my meeting ended at 12:20pm it took me 2 minutes to grab my stuff and leave. All I received was glares when I left. I will never stay here again after this experience. Response to management: I was not aware checkout was at 11 am. A lot of the hotels I stay at typically have a 12 pm checkout time. I do see that now and apologize. With that said, I wasn't told this when I checked in, and in general how I was treated even on my departure was unacceptable even if I overstayed my welcome by an hour and twenty minutes. Thank you."

"I have stayed here three separate times. The customer service is top-notch, and the rooms are clean. The breakfast has always been good except for the last visit where the oatmeal was soupy and the pastries were stale. However, when the lady in charge of breakfast was notified, she bent over backwards to fix it. She was awesome."

"Decent hotel for the right reason…and that reason should only be a short stay to get up early to get to the airport. It is a short walk to the terminal. Hotel is a bit dated. Had to move rooms a few times because the thermostat and heat were not working correctly."

"I would like to commend the service staff. They were very friendly and the check-in experience was delightful. Continental breakfast goes til 10AM everyday (which is usually only on weekends), so we were pleased to be able to take a little bit more time in the morning and still take advantage of the free breakfast. A coupke of things for improvement: (1) We had a king suite, and the pull-out sofa had extensive stains all over it. (2) The hardware for the pocket door to the bedroom was broken. A few cosmetic correction/upgrades would serve this facility well."