Louis A Williams & Associates

"If your agent tells you that you will be using this company for insurance go somewhere else. Their customer service is abysmal. The supervisor on the phone literally told me they don’t care about their customers complaints and they if i had an issue to take it up with my local agent who has absolutely nothing to do with it. They make you do autopay and if for some reason the funds don’t pull out of your account they will force you to wait until it comes back returned so that you have to pay an extra 30 dollars. Think you can pay on the website to get around it think again they have the payment side blocked if you’re on autopay. They are cheap just to lure you in to their scam! They already threatened me once if I left a bad review they would cancel my policy but at this point I don’t care. Sharon has the worst attitude and her supervisor Shiela is even worse. These people don’t care for you just your money."

"Customer Service is rude they act like you're getting on their nerves"

"Haven't been in business with them long but prices are good for me and all the vehicles I have right now... make sure your not a Day late though, you will get a cancelation notice..."

"Please be AWARE if you want bad service come here they are horrible at customer service. The Owner hung up on me and they do not want to pay for a vehicle that had been repaired a week ago now. I Honestly feel bad for their clients SMH I wish I could give 0 stars I honestly don’t see how they are still in business and I also believe the guy hates Minorities and sounds very vindictive the way he spoke to us. All you have to do is read the rest of the reviews."

"Be forewarned, if you decide to cancel the policy after a week when you realize how overpriced it is, you'll still owe 25% of the premiums that they claim they earned. It didn't take over $700 to bind a policy but that is how much they are demanding I pay. I even wanted to cancel the entire policy but they would only allow me to cancel from the start to date to the date that I could prove I had a different policy in place. Why does it matter to them if I did or did not have insurance on the property for a week?"