Subway,

227 U.S. 171, Lake Charles, LA 70611

"I've always been satisfied with everything from this location exceptional young man working there went over and beyond customer surface. Extremely polite, respectful and friendly. Make him manager."

"Second time at this store. Three employees working and only 2 prepping. 13 people standing in line and I left aft 15 minutes waiting. Four other people walked out as well. It’s a shame to have a business that people want to pour money in because the foods not fried. Unfortunately the manager here is not handling their business and it’s poorly ran. What a waste!!"

"Possibly the worst subway I’ve ever been in. Work ethic = 0. Customer service = 0. Intelligence = 0. Watched them take literally 25 minutes to make 3 sandwiches (which they allegedly forgot about). One girl leaves in the middle of a rush (red box dye hair) the male working looked like he just rolled a bowl, and the other girl I kid you not took 5 minutes to put some ham on a 6” sandwich. I’d have stayed and waited, but the woman in front of me ordered 7 sandwiches, and it would probably have taken close to an hour + to get mine started. Y’all gotta do something. Y’all move into this nice new location, only to hire on a worthless crew. Do better."

"I do love Subway. I don’t love however the way they are always out of things on their menu. It seems to be a systemic problem with Subway since it happens in almost every location I have visited over the years. It is literally my only complaint. Also, there have been many menu changes. It isn’t necessary. Just keep it simple and keep your options ready for your customers. It’s aggravating to go in wanting something and finding out it isn’t available. This usually happens with the bread options."

"I don't know what happened with Subway leaving the EXXON gas station in Moss Bluff and moving to Dickey's BBQ, but we were not happy with our visit. The ingredients were as expected, stuffed and everything we ordered...BUT, the bread was awful. It was hard and the crust was dry. Every bite resulted in crumbs falling off the sandwich onto my plate and lap...not happy. How hard is it to serve fresh bread? Also, the survey printed on the ticket is not available for feedback - go figure."