Papa Johns Pizza

"Calzone Papa Bites were AMAZING the first time we ordered them. Second time grease leaked out of the box. Dried the grease off with paper towels and was able to sort of enjoy them. Gave them a third try. Better than the second time. I'll try them again, hoping to receive the yummy surprise I got the first time. Consistency. That's what we want."

"Pickup customer service is horrible. I wasn't acknowledged until someone who seemed to be in training bothered to say anything to me, much less correct my order. Spend your money elsewhere."

"Tonight I came and got a medium pepperoni pizza before work, and went to eat it in my car. I cannot tell you how nauseous I was by the 3rd piece, I was having to pull off so much cheese from this pizza. This is the only time I’ve ever had a bad experience with this papa John’s, I’m kinda disappointed because of it. I just wanted to say please be aware of how much cheese you put on the pizzas."

"Conner was very rude when I called to complain about the way my order was mad it didn’t have any Doritos seasoning on either side and the cool ranch cup barely had enough for one chip to be dip worst service ever"

"I went to Papa John's to pick up an order made via the online ordering tool 11/6/20 at 6:32PM. The order had a normal wait time for a Friday night (27-34 minutes). I went into the store after the tracker said that the order was ready for pick up and was surprised to say the least. There were about 12 customers in the lobby waiting for completed orders. Papa John's has a contactless delivery feature where once you sign for your order they'll bring it to you outside and this wasn't happening. They had me sign my receipt then went to get my order and said it'd take 10-15 minutes to finish. They told every other person in the lobby the same. The manager asked everyone to go outside for social distancing and states they'd bring orders out to people. They didn't do this though. The only way they'd give an order was if you asked the front desk workers to recheck. Eventually when the lobby cleared out I went back inside. They gave me my order at 7:11PM (which had been on the ready rack from when I signed the receipt at the register). It took 39 minutes to get what was ready when I got there. I've been to a few Papa John's and never have had an experience like that. It could be working the kinks out since everyone is just getting their feet on the ground from the storms, but I'd avoid the wait and lack of social distancing precautions for now if you're wanting pizza during busy hours. The food itself from the order was fine. The breadsticks they kind of dumped the garlic butter sauce into the box and it wasn't on the breadsticks. It could be that it just sat so long it ran off though."