Starbucks,

6652 Youree Drive, Shreveport, LA 71105

"I've never ordered a coffee until today!! Not being a coffee drinker, I explained to Sammi who helped me at counter, I had no idea what I was doing. Told her I was a newbie to this and she was incredible!! I chose a pistachio and it was amazing!!! She and I think we should have a "Newbie" nite for incoming coffee drinkers who are clueless on sizes, flavors etc. A night to learn the lingo and ease into Starbucks mainstream!! lol Sammi is the greatest!! The world needs more of her!!!"

"Terrible customer service. The Barista didn't acknowledge that I was there waiting to place an order. She didn't say hello, I'll be right there, nothing. She honestly looked like she wished I'd just leave. I waited 5 minutes before I gave up on placing an order and left."

"Terrible, terrible customer service, was with family member and the rudeness of the barista, was unacceptable. Ordered online, order wasn't ready when we went thru drive-thru. Had been sitting in line 22 minutes already and was told order wasn't ready and we'd have to come inside. Well, took another 6 minutes to get thru drive thru, stopped and checked at window, tried to cancel order, was told to call customer service, to cancel, so we told him, Scott we'll be in to pick order up After an additional 8 minutes, order still wasn't ready. Needless to say, I will never go here again. Thanks for letting me vent. Sorry for the bad review, but have NEVER had an interaction like this at any Starbucks."

"So thankful for patient children in love with cake pops! We were the 4th car in drive thru and waited for more than 30 minutes for 2 cake pops and 2 cake loafs. The car in front of us took just as long for ONE coffee! We finished the drive thru missing an item! I went inside to retrieve it and noticed how dull and boring the ambiance was. Only one customer ordering. No “fast food” restaurant should move SOOOO incredibly slowly!!!"

"Worst Starbucks experience I’ve ever had. The two ladies working on June 18 around 1pm need more training. I tried to be patient while talking her through how to make my drink but it was made incorrectly so I decided to get a refund. When asking for the refund I was met with attitude even though I was calm the entire time because trust me I know how dealing with customers all day can get. If y’all want Starbucks try next door at B&N. It’s more expensive but they make it right."