Steffies House Dog Grooming

"Very disappointed. I was excited to take my dog to a local groomer because he has some anxiety. He was tugged at by the leash instead of picked up and handled correctly. Terriers are known to have tracheal problems so this was alarming. The haircut is also very uneven, patchy, and not what we asked for. I will not be returning. To add on to this, the owners response to this is very questionable. If you aren’t capable of doing a good job on a dog with anxiety, don’t try and complete the job and inform the owner. My dog had no issues with other groomers."

"My partner and I boarded our three miniature schnauzers with Steffie for 10 days over the Thanksgiving holiday. Steffie was extremely accommodating with arranging pick up and drop off, and was even available on short notice. While our dogs were with her she provided a groom as well and she did a great job. Steffie is very transparent about the expectations she has of the dogs she cares for, which as a pet owner put me at ease knowing how seriously she takes her business. She provided plenty of photos and updates and our dogs loved their time with her. We would book with Steffie again in a heartbeat."

"Picked Stephanie’s place for boarding my chihuahua rescue. Chose it because my dog hates big dogs. Stephanie’s place is very small and funky and her own dogs are ridiculously sweet. The negative reviews left by people angry over her breed restrictions are unfair. Stephanie is a small dog person, and she states that right up front. Her description on Rover matched the reality of the place. Yes she’s eccentric- like an old school Portlander hippie. I was nice to her and she was nice to me. I’ll be bringing my little guy back to party with the other little guys again!"

"Please do not bring your dogs to Steffies House. It is not a safe or healthy place for your pets. We brought our puppy there once for a nail trim because we live nearby. Though Steffie did a fine job with the nail trimming, she was rude when we booked the appointment and the grooming space did not seem optional or professional. We referred to it from there on out as Steffies House of Horrors and vowed never to return. However, we were forced to do so this week when we found two dogs running around in our front yard. Thanks to the Home Again service, we were able to connect with the dogs’ owners, who were shocked to learn that their dogs were not at the day care where they’d left them that morning. Yes, you guessed it: Steffies House. The two dogs had chewed through the fence and escaped and were now running through the neighborhood, terrified. When we returned the dogs to Steffies House, she took a long time to open the door and had no idea that they were even gone. Accidents happen, and dogs can panic when they are stressed or in an unusual place. However, based on my two experiences with Steffies House, I would encourage caring pet owners to take their business elsewhere. It isn't worth the risk."

"Great close-in SE location, easy to schedule with. Steffie has been available to do both grooming and boarding on short notice. She is quick to respond to text messages. Our dog is a small poodle/terrier mix. She is very kind to our dog and talks to him as she is grooming him to keep him calm. Steffie has been listening to music while she works when I've gone there, which did not bother our dog at all but is worth knowing and you would want to mention it to her if your dog is upset by loud music. She loves dogs and it shows - she talks to them a lot and when boarding dogs will take care of them like they are her own. Her place is a little funky/quirky but it's cozy for the dogs and easy-going. I think she primarily works with smaller dogs."