Walgreens 25699 Southeast Stark Street, Troutdale, OR 97060

"I was picking up a prescription (learned the pharmacy is ONLY DRIVE-THRU now) and my 4 year old daughter had to use the restroom badly. I went inside and to the back where it was labeled "Restrooms" only to see we needed a code. I know many places do this now so that wasn't a big deal. I found an employee and asked her for the code and she said there are no public restrooms. I showed her my daughter, who was panicked at this point she was going to pee herself, and she simply said "I don't make the rules". Bottom line - Walgreens offers nothing we can't get at another local store. When employees don't use their brains and show any empathy to see a special situation for a parent/little girl in need (who are already customers to that store), and stick behind simple rules, there's no reason for us to ever return. We've heard many horror stories about Walgreens going downhill but it wasn't until this situation that we experienced it for ourselves. We won't be returning and based on the collective feedback I've received on Walgreens, I won't be surprised if they're closed soon."

"I ordered an ultrasound picture of my daughter, because she was smiling in it and it’s the cutest thing I’d ever seen. I had called and mentioned I fell sick with Covid and couldn’t pick it up immediately. Well when I was able to go in, I was told it was thrown away. That they don’t keep photos for that long. Yet I am still receiving emails saying that my picture is ready for pick up. It’s frustrating because this location is not closed yet that’s what google says and their phone lines also. Staff is pretty rude (not always but like 9-10 times that’s my experience here) Just disappointing all around"

"So for Labor Day weekend 2023 they were only supposed to be closed on Monday I called and verified that on Wednesday. I had my doctor call in a prescription for me then to be filled on Friday to be picked up on Saturday. At 6-8pm I try to cal several times and I’m not getting thru the phone systems so I call the store and I find out that the pharmacist left at 5pm for an emergency!! On Saturday I call the pharmacy at 9am and hold for 15 mins and hang up and call the store again and find out that the store lady is talking to the Pharmacist on the other line!!! The pharmacist was supposed to start at 9am not be on the phone at 9:20am !! At 10am I got to Walgreens and discover the pharmacy is closed and I’m told to go find another pharmacy but I already know that my prescription won’t transfer because of what type of prescription it it is and I’m furious!!! I want to know how come another pharmacy isn’t coming into to take the shift of this pharmacist. No answer! I ask if there is going to be a pharmacist on Sunday. They don’t know. This is the same thing that happened on 223rd Walgreens and this is why I transferred to this Walgreens. Last Walgreens I had an allergic reaction to my medication and I couldn’t get my medication my doctor called in for me when the pharmacy shut down and I ended up in the emergency room!!! What I makes me super angry is just because the pharmacist has a emergency doesn’t mean everyone else’s life stops too and Walgreens has a obligation to supply staff to get there customers there medicines or stop doing medication all together!!! I wish I could give the a big 0 score"

"Walgreens is a great place for me to go to have some pictures developed! They are very quick to get the order printed and send back a message saying your order is ready for pickup. The pictures turned out amazing I really appreciate the customer service I received here at Walgreens and I will continue to use them to print pictures when I need them."

"Would not recommend coming to this Walgreens pharmacy. They’re a complete joke. Had me waiting 2 hours for a 30 day prescription. Kept telling me to come back in an hour and it’ll be ready. Really frustrating. I’m definitely going to a new pharmacy."