Safeway

"Love this store!. My partner and I love stopping by and saying hi while doing our shopping. The customer experience of both the Safeway and the built in Starbucks is really nice. To those who feel this store is/ was a bad experience, I implore you to shop at the one off of 122nd in Portland. That'll change your mind real quick, that experience was terrible. Security eyeballing you, giant windows boarded up because they had been shattered. I felt very unsafe there. This store in Troutdale is how a store should look and feel."

"Good grocery store with good products, EXCEPT, nearly every time we use the rewards card, clip and use digital coupons, we do not get the discounted prices and we need to hold everyone up in line going through the receipt with the checker while they review and resolve the issues. Can't Safeway make their app and coupon process work better & reliably? Or go back to paper coupons where we can see them being scanned?"

"Employees treat paying customers horribly. I have experienced the worst customer service on multiple occasions, each with a different employee. On one occasion, an employee had her cashier check-stand light on, but she was turned around and chatting with another employee- I began to load my groceries onto the belt, and the cashier scowled at me and said “the other registers were open too, why did you come to mine?!”. On another occasion, a cashier was upset about something and was violently slamming my groceries into the shopping bags. They constantly pile seasonal items outside the front doors, which block the sidewalks from being wheelchair accessible- pushing those customers with disabilities into the path of moving cars. Finally, a group of employees were all gathered at the exit, video recording a woman who had just stole a shopping cart full of items and was loading it into her car. As they stood there video taping the woman who was already out in the parking lot- they were blocking the exit from paying customers from leaving."

"Love the quality of their selections and organic goods… on average I spend $100 or more every time I shop. Relocated from West Linn and I should have known the moment I stepped into this subpar location the level of service would be substandard. Apparently it doesn’t matter how much you spend, the associates at this location aren’t as welcoming to minorities."

"EDIT; 9/25/22 Giving it 4 because the produce section was pretty much obliterated. They are moving aisles around too so it made things were very limited in stock and pretty confusing to find. Cashier are always nice for the most part. Digital coupons are still were it's at. Only spent $30 with digital coupons and in store coupons. EDIT; 5/4/22 Still give it 5 stars. Workers on the floor are always nice and informative when you have a question where something is, I appreciate them. I'm beginning to favor their meat quality and prices over other retailers especially with digital coupons this store can save you a lot."