Banner Bank 3100 Southeast 164th Avenue, Vancouver, WA 98683

"Never in my life have I been treated so horribly. Ashley was highly unprofessional. I opened an account online and deposited my payroll check. Their system released my funds and the next day the froze my account. No one called or emailed. I had to call for any update to my account. Then the locked me out of online banking so I couldn’t see if anything had changed. She kept telling me “if the check doesn’t clear” I work for a large company so I knew the check wouldn’t bounce. I waited another week, and still no call even though she said someone from the 164th branch would. I called this morning and guess what, the check didn’t bounce but they said they “received approval from the fraud department to close my account”. By the time I got from my house to the branch they had closed the account without me there. Again, horrible customer service. I wasn’t greeted or anything. Just threw some paper at me and said I could cash the cashiers check if I wanted to and she left. I would strongly advise against doing business with them."

"Very much disappointed in this location. Card was stolen so I got a new one and didn't know was in negative until later. Bf transferred me money to be out of negative, so I get a card and right after the person who gave it to me cancels it. Not even a call or nothing. Tells me I have to come get new one. Although I live in Portland this is closest one to me. Disrespectful to not say anything while I'm getting my card. Like it wasn't already enough I had to wait all weekend to even fix my card problem"

"Leaving a bad review is usually my last resort I typically never do this, as I am a business owner, and I understand people to be really nitpicky, but this has gone on for too long. This branch is really biased towards a certain group of people. My employees are scared to stop here they often feel mistreated and discriminated against In the French, I have been a customer of this bank for multiple years. This is where I started my business and to me it feels like home. The other location at the blank has some of the best financial advisors I’ve ever spoken to, but this location is the absolute worst to me and to all my employees I don’t understand how some people can be so discriminative towards customers."

"I was unhappy with my old bank. And I contacted Amanda Martinez from Banner Bank. Amanda helped me open a new account. The people at Banner Bank are very professional and made me feel very welcome and on top of that very important. I will tell all my friends and family to consider going to Banner Bank."

"Amanda Martinez met all of our needs and accommodated our many questions regarding business banking. Her thorough knowledge of all the processes we would need and use gave solidified our choice in banking with Banner Bank. She is also an enthusiastic supporter of our local community. Thank you Amanda for your continued care and support..."